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For Companies At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences daily.
- Company: Join Blank Street, a vibrant brand redefining food and beverage for our generation.
- Benefits: Enjoy free coffee, treats on shift, and a comprehensive Barista training programme.
- Why this job: Be part of a passionate team that values joy, creativity, and exceptional service.
- Qualifications: Experience in customer service; must be available for peak days and flexible hours.
- Other info: Earn £13.05 per hour with opportunities for referral bonuses and career growth.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, who takes pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
- START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day.
- MAKE SOMEONE’S DAY: We live to create moments of joy.
- MOVE AS ONE: We build better when we build together because the best customer experiences take a team.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes: Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Availability to work between 8:00 am and 10:00 pm; weekend and holiday availability preferred.
- You must be authorised to work in the UK.
- £13.05 per hour, bi-weekly payments.
- A comprehensive Barista accreditation and training program.
- Tenure based paid sick and bereavement leave.
- Free unlimited coffee and treats on shift.
- Free Blank Street swag.
- Referral incentive scheme - £250 when you refer a friend.
Barista | Trafford Centre, Manchester Manchester employer: Blank Street, Inc.
Contact Detail:
Blank Street, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Trafford Centre, Manchester Manchester
✨Tip Number 1
Familiarise yourself with Blank Street's values and mission. When you get the chance to speak with someone from the team, mention how your personal values align with theirs, especially around customer service and teamwork.
✨Tip Number 2
Showcase your passion for coffee and customer service during any interactions. Share your favourite coffee experiences or what makes a great customer service moment for you, as this will resonate well with the hiring team.
✨Tip Number 3
Be prepared to discuss how you handle busy periods and manage time effectively. Think of specific examples from your past experience where you thrived under pressure, as this is crucial for a barista role.
✨Tip Number 4
If possible, visit a Blank Street location before your interview. Observe the atmosphere, the team dynamics, and the customer interactions. This will give you valuable insights to discuss during your application process.
We think you need these skills to ace Barista | Trafford Centre, Manchester Manchester
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Blank Street's mission and values. Highlight how your personal values align with theirs, especially around customer service and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or hospitality. Emphasise any roles where you demonstrated excellent service, teamwork, or problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Share specific examples of how you've made someone's day in previous roles, showcasing your people skills.
Show Your Personality: Consider submitting a short video introduction as suggested in the application process. This is a great opportunity to let your personality shine and demonstrate why you're a perfect fit for the role.
How to prepare for a job interview at Blank Street, Inc.
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and café culture during the interview. Share any experiences you have with coffee preparation or customer service that highlight your passion for creating delicious beverages.
✨Demonstrate Team Spirit
Since Blank Street values teamwork, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight moments where you contributed to a positive team dynamic or helped a colleague.
✨Emphasise Customer-Centric Attitude
Prepare to share specific instances where you went above and beyond to make a customer's day. This could include resolving issues, providing exceptional service, or creating memorable experiences for customers.
✨Be Ready for Busy Scenarios
Expect questions about how you handle high-pressure situations, especially during peak hours. Think of examples where you effectively managed your time and priorities while maintaining excellent service.
