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For Companies At a Glance
- Tasks: Delight customers with amazing service and craft delicious coffee.
- Company: Join Blank Street, a vibrant food and beverage brand in East London.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a mission to create memorable experiences every day.
- Qualifications: Experience in customer service and a passion for coffee.
- Other info: Perfect for those who thrive in fast-paced, dynamic settings.
The predicted salary is between 11 - 16 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | East London London, UK employer: Blank Street, Inc.
Contact Detail:
Blank Street, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | East London London, UK
✨Tip Number 1
Get to know the café scene in East London! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great café experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will show that you’re ready to make every customer’s day at Blank Street.
✨Tip Number 3
Show your passion for coffee! Research different brewing methods, types of beans, and even the equipment used at Blank Street. When you can talk about coffee with enthusiasm, it’ll definitely catch their attention.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Blank Street team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Barista | East London London, UK
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Talk about your favourite brews or any experience you have in crafting delicious drinks. We want to see that you’re excited about being a Barista and creating memorable experiences for our customers.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Share specific examples of how you've gone above and beyond to make someone's day. We’re all about making magic happen, so show us how you can contribute to that vibe!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for friendly and enthusiastic team players, so if you’ve got a quirky side or a fun story, share it! Authenticity goes a long way in helping us get to know you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Blank Street family!
How to prepare for a job interview at Blank Street, Inc.
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will demonstrate your ability to create memorable moments for customers.
✨Time Management is Key
Be ready to talk about how you manage your time during busy periods. Share specific strategies you use to stay organised and efficient, especially when the café gets hectic. This will highlight your reliability and ability to thrive under pressure.
✨Embrace Adaptability
Expect questions about how you handle change or unexpected challenges. Share instances where you've had to adapt quickly, whether it’s learning a new drink recipe or adjusting to a busy rush. This will show that you're curious and willing to learn, which is crucial for this role.
