Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional coffee experiences and drive sales.
- Company: Join Blank Street, a vibrant café brand making waves in the community.
- Benefits: Competitive pay, flexible hours, and a chance to shape your local café culture.
- Other info: Exciting opportunity to set the tone in a new location and grow with us.
- Why this job: Be a key player in creating memorable customer connections and building a loyal community.
- Qualifications: Experience in customer service, strong coffee knowledge, and a passion for teamwork.
The predicted salary is between 30000 - 40000 ÂŁ per year.
As a Shift Leader at Blank Street, you are a born player‑coach who thrives when working alongside a team to deliver quality products. You are a proven people‑person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer‑centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast‑paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference.
You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands‑on in the success of your store, your customers and your teams’ best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood.
Who We’re Looking For
- Love for cafe culture and people.
- Friendly, open and approachable person who is able to work well with others.
- Strong knowledge of coffee and equipment is a must.
- Strong decision‑making and multi‑tasking skills.
- Strong interpersonal communication skills.
- Passionate about delivering excellent customer connections to create a regular customer base.
- Able to work at a fast pace in high‑volume environments.
- Be an exemplary ambassador of our brand to new neighbourhoods.
What You’ll Own
- Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy.
- Support your GM and our Training Team to help train new employees to succeed at Blank Street, ensuring they follow all recipes, training for menu items and processes, are in the correct uniform, and maintain upbeat vibes.
- Open and close the location safely and responsibly (Key holder) and ensure cleaning duties for the store are followed at the beginning, during and end of the shift.
- Handle any minor customer issue with a positive, solution‑focused approach.
- Lead initiatives with operations and marketing teams to increase foot traffic, attract new customers, boost daily sales, and improve operational profitability, building a loyal neighbourhood customer base for your store.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes.
- Full‑time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Availability to work between 6:30 am and 9:00 pm.
- Weekend and holiday availability preferred.
- You must be authorised to work in the UK.
Shift Lead | Mayfair employer: Blank Street Coffee
Contact Detail:
Blank Street Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead | Mayfair
✨Tip Number 1
Get to know the company culture! Before your interview, check out Blank Street's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer connections, think of examples from your past experiences where you've delivered amazing service or resolved issues. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for coffee! Brush up on your knowledge of coffee and equipment. If you can impress them with your enthusiasm and expertise, you'll stand out as a candidate who truly cares about the product.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to keep yourself top of mind and show your eagerness to join the team.
We think you need these skills to ace Shift Lead | Mayfair
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for cafe culture and coffee shine through! Share any relevant experiences or knowledge you have about coffee and equipment to show us you're the perfect fit for our team.
Highlight Your People Skills: As a Shift Leader, being a people-person is key. Make sure to include examples of how you've delivered amazing service experiences in the past. We want to see how you connect with customers and inspire your team!
Be Specific About Your Availability: We need someone who can meet the demands of our busy cafes. Clearly state your availability in your application, especially for those peak days like Friday, Saturday, and Sunday. This helps us know you’re ready to jump in when we need you most!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board. Plus, it shows you’re keen to be part of our Blank Street family!
How to prepare for a job interview at Blank Street Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and equipment. This shows your passion for cafe culture and helps you connect with the team.
✨Showcase Your People Skills
Prepare examples of how you've successfully worked in a team or resolved customer issues in the past. Highlight your friendly and approachable nature, as this is key for a Shift Leader role.
✨Demonstrate Decision-Making Abilities
Think of scenarios where you had to make quick decisions in a fast-paced environment. Be ready to share these experiences, as they will illustrate your ability to handle the demands of the role effectively.
✨Express Your Community Passion
Talk about your desire to serve the community and how you plan to create connections in the neighbourhood. This aligns with the company's values and shows that you're not just looking for a job, but a chance to make a difference.