At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and craft exceptional coffee.
- Company: Blank Street Coffee, a vibrant new café in Leeds.
- Benefits: Full-time role with opportunities for growth and community engagement.
- Other info: Flexible hours with peak times including weekends.
- Why this job: Be a key player in shaping a new café and connecting with the local community.
- Qualifications: Customer service experience and strong coffee knowledge required.
The predicted salary is between 25000 - 30000 £ per year.
Blank Street Coffee in Leeds is seeking a dedicated Shift Leader who will lead a passionate team to create memorable customer experiences. In this full-time role, you will craft exceptional coffee products, ensure quality service, and support the General Manager in team initiatives.
Ideal candidates should have:
- Customer service experience
- Strong coffee knowledge
- Availability to work during peak times, including weekends
This is an opportunity to set the tone for a new location while building lasting connections in the local community.
Cafe Shift Lead — Lead Service & Drive Local Sales in Leeds employer: Blank Street Coffee
Contact Detail:
Blank Street Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Shift Lead — Lead Service & Drive Local Sales in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Blank Street Coffee's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your coffee knowledge! Brush up on different brewing methods and coffee types. Being able to chat about your favourite brews or share tips with customers can really set you apart as a passionate candidate.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. This will demonstrate your ability to support the General Manager and lead the team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Blank Street Coffee family right from the start!
We think you need these skills to ace Cafe Shift Lead — Lead Service & Drive Local Sales in Leeds
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee! Share any experiences you've had with crafting coffee or working in a café. This will help us see your enthusiasm and knowledge about the products we serve.
Highlight Your Customer Service Skills: We want to know how you've created memorable experiences for customers in the past. Use specific examples in your application to demonstrate your ability to connect with people and provide top-notch service.
Be Available and Flexible: Since this role requires working during peak times, including weekends, make sure to mention your availability in your application. We appreciate candidates who can adapt to our busy schedules!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to review your details and get back to you as soon as possible!
How to prepare for a job interview at Blank Street Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of beans, and what makes a great cup of coffee. This will show your passion for the product and your ability to lead a team that shares that enthusiasm.
✨Customer Service Stories
Prepare specific examples from your past customer service experiences. Think about times when you went above and beyond for a customer or resolved a difficult situation. Sharing these stories will demonstrate your capability to create memorable customer experiences.
✨Team Leadership Insights
Reflect on your leadership style and how you motivate a team. Be ready to discuss how you would support the General Manager and foster a positive work environment. Highlight any previous experience leading a team, especially in a fast-paced setting like a café.
✨Community Connection
Since this role involves building connections in the local community, think about ways you can engage with customers and promote the café. Share ideas on local events or partnerships that could enhance the café's presence in Leeds. This shows your commitment to the role and the community.