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For Companies At a Glance
- Tasks: Lead our flagship store in Liverpool, crafting exceptional customer experiences and building a dynamic team.
- Company: Join Blank Street, the defining food and beverage brand of our generation.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Opportunity to shape the future of our brand in a welcoming and innovative space.
- Why this job: Be part of something special, turning everyday moments into daily luxuries.
- Qualifications: 2+ years in hospitality management with a passion for high-volume environments.
The predicted salary is between 40000 - 50000 £ per year.
About Blank Street
At Blank Street, we’re building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important, and they deserve to be special. Over the last five years, we’ve crafted a unique menu, designed distinctive spaces, and built a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen every day.
The Role
We’re opening in Liverpool and we’re looking for a General Manager to lead it from the ground up. This will be Blank Street’s flagship location in your city—a single, high‑volume flagship that will represent the highest expression of our brand. You will build the team, launch the store, and own the full experience.
Who You Are
We’re looking for someone who is equal parts hospitality‑first operator and entrepreneur. As a hospitality‑first operator, you hold yourself to a higher standard than anyone would ask of you, and you coach the team in the same way. You obsess over the details, thrive in high‑volume environments, are passionate about our products, and care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there.
What You’ll Own
- Hospitality Leader • Own every drink that leaves your store, crafted to perfection every time. • Keep the store immaculate, front and back of house. • Lead from the front, setting the pace of every shift by jumping in where it matters most.
- People Leader • Own recruitment and hire only the highest‑potential talent. • Train your team to become exceptional Blank Street baristas. • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in. • Build a connected, engaged team through a welcoming environment and thoughtful team events.
- PnL Owner • Design each shift by station with precision, balancing labour productivity with demand. • Oversee inventory, ordering, and waste with discipline. • Spot and execute tactical levers to drive store sales.
- Change Maker • Lead the rollout of new initiatives in your store(s). Land the ‘why’ and ‘how’ with your team, driving real adoption and enthusiasm. • Propose and test new ideas, collaborating with your Operations Manager and HQ to pilot and refine.
Who Are You
2+ years of experience leading operations in high‑growth hospitality or consumer brands. Experienced hospitality manager with a background in high‑volume environments. Proven ability to build, train, and lead a team from the ground up.
General Manager | Liverpool employer: Blank Street Coffee
Contact Detail:
Blank Street Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager | Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with someone from Blank Street, make sure to express your enthusiasm for their mission and values. Share your ideas on how you can contribute to making those everyday moments special—this will set you apart from the crowd.
✨Tip Number 3
Prepare for the interview by diving deep into Blank Street’s culture and offerings. Familiarise yourself with their menu and think about how you can enhance the customer experience. Bring your A-game and be ready to discuss how you can lead a team and create that magic every day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Blank Street family. Let’s make those little moments extraordinary together!
We think you need these skills to ace General Manager | Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see how much you care about creating those special moments for customers, so share your experiences that highlight this enthusiasm.
Tailor Your Application: Make sure to customise your application for the General Manager role at Blank Street. Highlight your relevant experience in high-volume environments and how you've built teams before. We love seeing candidates who take the time to connect their skills with our vision!
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your writing. Share your unique approach to leadership and how you plan to create a welcoming environment for both customers and your team.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining the Blank Street family!
How to prepare for a job interview at Blank Street Coffee
✨Know the Brand Inside Out
Before your interview, dive deep into Blank Street's mission and values. Understand their unique menu and what makes their hospitality experience special. This will not only show your genuine interest but also help you align your answers with their vision.
✨Showcase Your Leadership Style
As a General Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership approach, how you motivate staff, and examples of how you've built a strong team culture in previous roles. Highlight your experience in high-volume environments to demonstrate your capability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of specific examples from your past where you successfully managed challenges, whether it was staffing issues or customer complaints, and be ready to share those stories.
✨Emphasise Your Entrepreneurial Spirit
Blank Street is looking for someone who can build from scratch. Share your experiences of launching new initiatives or projects, and how you’ve driven change in previous roles. This will show that you’re not just a manager, but a proactive leader who can innovate and elevate the brand.