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For Companies At a Glance
- Tasks: Delight customers with amazing service and craft delicious coffee.
- Company: Join a vibrant café known for its exceptional coffee experience.
- Benefits: Flexible hours, team environment, and opportunities to grow your skills.
- Other info: Perfect for those looking to balance work with studies.
- Why this job: Be part of a passionate team and make every customer's day special.
- Qualifications: Experience in customer service and a love for coffee.
The predicted salary is between 20000 - 25000 £ per year.
Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We're Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
- Comfortable maintaining store safety.
What you'll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes. Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday). Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday). Weekend and holiday availability preferred.
- You must be authorised to work in the UK.
Barista | Birmingham employer: Blank Street Coffee
Contact Detail:
Blank Street Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Birmingham
✨Tip Number 1
Get to know the café scene in Birmingham! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great coffee experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will show that you’re ready to make every customer's day extraordinary.
✨Tip Number 3
Be prepared to showcase your passion for coffee! Research the latest trends in coffee brewing and be ready to discuss your favourite drinks. Showing genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the world of exceptional coffee and customer service.
We think you need these skills to ace Barista | Birmingham
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your passion for creating delicious drinks and serving customers.
Highlight Your Customer Service Skills: We want to see that you're a people-person! In your application, mention specific examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of excellent service.
Be Clear About Your Availability: Make sure to clearly state your availability in your application. We need to know when you can work, especially on those busy peak days like Friday, Saturday, and Sunday. This helps us see if you’re a good fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Blank Street Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and the equipment used at Blank Street. Showing genuine passion for coffee can really impress your interviewers!
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. Being a people-person is key for this role, so let your personality shine through!
✨Demonstrate Team Spirit
Be ready to discuss your experiences working in a team. Highlight how you’ve collaborated with others to achieve common goals, especially during busy periods. This will show that you can thrive in both independent and team settings.
✨Emphasise Adaptability
Think of situations where you had to adapt quickly to changes or solve problems on the spot. The ability to manage time and priorities effectively is crucial, especially during peak hours. Share your strategies for staying calm and efficient under pressure.