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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and build lasting relationships with clients.
- Company: Join Blancpain, the world's oldest watch brand, known for innovation and luxury.
- Benefits: Competitive pay, employee discounts, and a chance to work with luxury products.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of a prestigious brand and enhance your sales skills in a luxury environment.
- Qualifications: Previous sales experience in luxury retail and a passion for fine watchmaking.
The predicted salary is between 28800 - 43200 £ per year.
The Company
Blancpain, founded in 1735 by Jehan-Jacques Blancpain in the Swiss Jura, is known as the world's oldest watch brand. Over the centuries since its foundation, the Maison has maintained its commitment to innovate and has constantly pushed the limits of watchmaking. At Blancpain, the expression "Innovation is our tradition" is a fundamental guiding principle. The Fifty Fathoms collection embodies Blancpain's passion for the underwater world that was originally expressed in 1953 with the presentation of the first modern diver's watch Fifty Fathoms. With the creation of the Blancpain Ocean Commitment, the brand pays homage to its significant historical links with the ocean, through the support for ocean exploration and numerous collaborative initiatives for biodiversity preservation with local communities, which has been lasting for the past seven decades. As part of the Art of Living platform, Blancpain also cultivates special ties with the greatest award-winning chefs, the Michelin Guide, Relais & Chateaux and Bocuse d'Or.
Job Description
Main Function
The Retail Sales Advisor provides exceptional experiences for all visitors in order to build long-term relationships and achieve sales targets. Working together with colleagues, the Assistant Concession Manager and the Blancpain management team, the Retail Sales Advisor helps ensure that every client experiences the high level of service worthy of a Blancpain timepiece.
Key Responsibilities
- Sales and Business Development:
- Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service)
- Propose clients for, and participate in, local activation events in line with the Brand Universe
- Support colleagues in their sales by helping to prepare invoices, gifts, packaging
- Ensure requests and enquiries (online, email, phone) are followed up in a timely manner
- Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge
- Follow-up with customer repairs liaising with customer care in Southampton and HQ
- Provide reliable information to customers in all matters relating to sales and customer service
- Placing orders for Blancpain accessories, ensuring stock is up to date and available
- Actively participate in the proper maintenance of the concession: product displays, props set-up, etc
- Understand and respect all operating, H&S and security guidelines
- Follow the security and proper maintenance of stock timepieces
Profile
- Previous sales experience in a luxury Retail concession
- Excellent client service and attention to details
- Entrepreneurial spirit to develop business and build long-lasting client relationships
- Team player with good interpersonal skills and a "can do" attitude
- Intellectual curiosity and a passion for learning
- Strong interest in the universes of Fine Watchmaking and Arts de Vivre
Job Location: Oxford Street 400, W1A 1AB London, United Kingdom
Company Address: The Swatch Group (UK) Limited Building 1000 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU United Kingdom
Retail Sales Advisor Selfridges in London employer: Blancpain
Contact Detail:
Blancpain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor Selfridges in London
✨Tip Number 1
Get to know the brand inside out! Dive into Blancpain's history and values, especially their commitment to innovation and ocean conservation. This knowledge will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a Blancpain timepiece and be ready to demonstrate your exceptional client service skills. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Attend local events related to luxury retail or watchmaking. Meeting people in the industry can open doors and give you insider tips on landing that Retail Sales Advisor role at Blancpain.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Sales Advisor Selfridges in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your enthusiasm for luxury retail shine through. We want to see that you genuinely care about providing exceptional service and have a keen interest in fine watchmaking.
Tailor Your Experience: Make sure to highlight any previous sales experience, especially in luxury retail. We love seeing how your past roles have prepared you for this position, so don’t hold back on the details!
Be Personable: Remember, we’re looking for team players! Use your application to showcase your interpersonal skills and how you’ve built relationships with clients in the past. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blancpain
✨Know Your Brand
Before the interview, dive deep into Blancpain's history and values. Understand their commitment to innovation and how it reflects in their products. This knowledge will help you connect your passion for luxury retail with their brand ethos.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales experience that highlight your ability to provide exceptional client service. Think about times when you exceeded sales targets or built lasting relationships with clients, as these stories will resonate well.
✨Demonstrate Team Spirit
Blancpain values teamwork, so be ready to discuss how you've collaborated with colleagues in past roles. Share instances where you supported your team to achieve a common goal, showcasing your interpersonal skills and 'can do' attitude.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the company. Inquire about their local activation events or how they maintain high standards of customer service. This shows your genuine interest in the position and helps you stand out as a candidate.