Branch Manager

Branch Manager

Exeter Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic branch, focusing on strategy, team motivation, and customer experience.
  • Company: Join a fast-growing, direct-to-consumer business with ambitious goals and a loyal customer base.
  • Benefits: Enjoy a supportive culture, career development opportunities, and the chance to make a real impact.
  • Why this job: Be at the heart of operations, driving results while prioritising people and community engagement.
  • Qualifications: Natural leader with commercial instincts and experience in fast-paced environments.
  • Other info: Opportunity to develop future stars and create a positive, respectful workplace culture.

The predicted salary is between 36000 - 60000 £ per year.

Ready to lead a buzzing, high-performing branch that's all about people - our customers and our team? We're looking for a compassionate, commercially-savvy leader to take the reins and steer one of our key branches into its next exciting chapter. If you love driving results but believe people always come first, read on.

Your Vision, Our Mission

We're a fast-growing, direct-to-consumer business with a loyal customer base and big ambitions. You'll be at the heart of our operation - shaping strategy, energising your team, and making an impact in the community. Your job? Make sure the branch runs like clockwork and delivers the kind of customer experience that builds lifelong loyalty.

  • Design and deliver a local strategy that feeds into the company's growth goals
  • Spot and seize opportunities - whether it's a clever promotion, a community initiative, or a new partnership
  • Stay ahead of the curve on market trends and consumer needs
  • Be the culture catalyst: champion a customer-first, performance-driven, and people-focused environment

Own the Numbers (and Make Them Sing)

This isn't just about operations - it's about ownership. You'll be trusted with the branch P&L and empowered to make commercial decisions that drive growth and profitability.

  • Take full ownership of the branch's financial performance
  • Monitor costs, maximise revenue, and keep a close eye on ROI
  • Make smart calls on pricing, staffing, and operations
  • Set KPIs that push performance while supporting your team's wellbeing

Operational Mastery Meets Customer Magic

With warehousing, telesales, and delivery all under your wing, operational excellence will be your secret weapon.

  • Keep daily operations running smoothly - from pick to pack to delivery
  • Ensure compliance with food safety, health & safety, and internal policies
  • Partner with warehouse, telesales, and driver teams to get orders right the first time
  • Keep inventory tight, efficient, and waste-free

People Leadership with Purpose

You're not just leading a team - you're developing future stars. If you love coaching, mentoring, and seeing others thrive, you'll fit right in.

  • Motivate and inspire your team to hit targets and love their work
  • Deliver clear feedback, training, and career development opportunities
  • Create a positive, respectful culture that values every contribution
  • Recruit and onboard new talent to build a strong, united team

What We're Looking For

  • A natural leader with strong commercial instincts and a compassionate approach
  • Experience running a fast-paced, multi-functional operation
  • A customer-first mindset with a flair for building strong community connections
  • A coach, mentor, motivator - someone who lifts others up
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Contact Detail:

Blakeney Point Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Manager

✨Tip Number 1

Showcase your leadership style in conversations. When networking or during interviews, share specific examples of how you've motivated teams and driven results in previous roles. This will demonstrate your ability to lead a high-performing branch.

✨Tip Number 2

Familiarise yourself with the latest market trends and consumer needs relevant to our industry. Being able to discuss these insights during your interactions will show that you're proactive and ready to seize opportunities for growth.

✨Tip Number 3

Connect with current or former employees on platforms like LinkedIn. Ask them about their experiences and the company culture. This insider knowledge can help you tailor your approach and demonstrate your genuine interest in our mission.

✨Tip Number 4

Prepare to discuss your financial acumen. Be ready to talk about how you've managed P&L in past roles, including specific strategies you've implemented to maximise revenue and control costs. This will highlight your commercial instincts.

We think you need these skills to ace Branch Manager

Leadership Skills
Commercial Acumen
Customer Service Excellence
Strategic Planning
Financial Management
Operational Efficiency
Team Development
Coaching and Mentoring
Performance Management
Community Engagement
Problem-Solving Skills
Communication Skills
Market Awareness
Inventory Management
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and commercial acumen. Focus on specific achievements in previous roles that demonstrate your ability to drive results while prioritising people.

Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and enhancing customer experiences. Share examples of how you've successfully implemented strategies that align with company growth goals.

Showcase Your People Skills: Emphasise your coaching and mentoring abilities. Provide examples of how you've motivated teams and fostered a positive work culture, as this is crucial for the Branch Manager role.

Highlight Operational Excellence: Discuss your experience in managing operations effectively. Mention any relevant metrics or KPIs you've set and achieved, showcasing your ability to maintain smooth daily operations and financial performance.

How to prepare for a job interview at Blakeney Point Search

✨Show Your Leadership Style

Be prepared to discuss your leadership approach and how you motivate your team. Share specific examples of how you've inspired others and fostered a positive work environment.

✨Demonstrate Commercial Savvy

Highlight your experience with financial performance and decision-making. Be ready to talk about how you've maximised revenue and managed costs in previous roles.

✨Emphasise Customer Focus

Illustrate your commitment to customer satisfaction. Discuss strategies you've implemented to enhance the customer experience and build loyalty within the community.

✨Prepare for Operational Questions

Expect questions about managing daily operations and ensuring compliance. Be ready to share your methods for maintaining efficiency and quality across various functions.

Branch Manager
Blakeney Point Search
Location: Exeter
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