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For Companies At a Glance
- Tasks: Help guests with luggage, serve afternoon teas, and keep the hotel looking fabulous.
- Company: The Blakeney Hotel, a charming family-run gem on the stunning North Norfolk coast.
- Benefits: Join a friendly team in a beautiful location with opportunities for growth.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: A friendly attitude and experience in hospitality are a must.
- Other info: Enjoy working in a vibrant environment with a focus on customer service.
Overview
The Blakeney Hotel is an award winning, four star, 64 bedroom, privately owned and family run hotel located in an unrivalled position on the Quay in Blakeney on the North Norfolk coast.
Responsibilities
- Assisting with luggage
- Dealing with guest queries
- Serving afternoon teas
- Maintaining and keeping front of house areas clean and tidy
- Assisting the Bar and Restaurant if necessary
Qualifications & Attributes
- A polite and courteous attitude and a friendly and helpful nature
- Experience in hospitality
- A high standard of personal presentation
- Commitment to delivering high levels of customer service
Porter employer: Blakeney Hotel
Contact Detail:
Blakeney Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Make sure to research The Blakeney Hotel before your interview. Knowing about their history and values will help you connect with the team and show that you're genuinely interested in being part of their family-run establishment.
✨Tip Number 2
Practice your customer service skills! Since the role involves dealing with guest queries and maintaining a friendly atmosphere, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Dress to impress! As a porter, you'll be representing the hotel, so make sure your personal presentation is top-notch. A smart appearance shows that you take pride in your work and are ready to deliver high levels of service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and helpful nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've dealt with guest queries or assisted in similar roles, as it shows us you're ready for the job!
Keep It Neat and Tidy: Just like we maintain our front of house areas, your application should be well-organised and free from errors. A clean and tidy application reflects your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blakeney Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research The Blakeney Hotel. Familiarise yourself with its history, services, and what makes it special. This will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
Since experience in hospitality is key for this role, be ready to share specific examples from your past jobs. Talk about how you handled guest queries or went the extra mile to ensure customer satisfaction. Real-life stories resonate well!
✨Dress to Impress
As a Porter, personal presentation is crucial. Make sure you arrive at the interview looking smart and professional. This shows that you understand the importance of maintaining high standards, which is essential in the hospitality industry.
✨Prepare for Role-Play Scenarios
Interviews for hospitality roles often include role-play scenarios. Be prepared to demonstrate how you would assist a guest with luggage or handle a tricky situation. Practising these scenarios can help you feel more at ease during the actual interview.
