At a Glance
- Tasks: Support various hotel departments while providing excellent service to guests.
- Company: Award-winning, family-run hotel on the stunning North Norfolk coast.
- Benefits: Development opportunities, gratuities, leisure facilities, and family discounts.
- Other info: Flexible hours with full-time, part-time, and seasonal roles available.
- Why this job: Gain hands-on experience in hospitality and enjoy a dynamic work environment.
- Qualifications: Friendly attitude; hospitality experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
The Blakeney Hotel is an award winning, four star, 64 bedroom, privately owned and family run hotel located in an unrivalled position on the Quay in Blakeney on the North Norfolk coast. We are seeking a General Assistant to help and support various departments in the hotel. This is a great opportunity for someone that wishes to gain more experience with the view to progress in their career in hospitality, or someone who would like a varied and busy role working across all or some departments.
Role of the General Assistant:
- Greeting and serving food and beverages to guests (if assisting restaurant, bar and/or porters)
- Looking after guests while maintaining a friendly, polite and courteous attitude.
- Supporting the bar, restaurant, housekeeping, kitchen and porters (can be all of these departments or restricted to one or two areas depending on preference and/or experience)
- Cleaning of the front of house areas (and bedrooms if assisting housekeeping)
Role would suit candidate with:
- A polite, friendly and courteous attitude.
- Hospitality experience (useful but not essential as full training provided)
Working Hours: Full-time, Part-time and temporary positions available covering early, mid and late shifts, on a rota basis including weekends.
What we offer/Benefits: Development opportunities, monthly share of gratuities, use of luxury leisure facilities including pool, mini gym, steam room and sauna (off peak), family discounts on meals and accommodation (off peak), subsidised staff meals on duty, free and unlimited access to health and well being app/support program.
Job Type: Full or part time, Permanent or seasonal
Location: Blakeney, Norfolk NR25 7NE
General Assistant employer: Blakeney Hotel
Blakeney Hotel is an exceptional employer that values its kitchen team, offering a vibrant work culture where creativity and collaboration thrive. With competitive pay, generous gratuities, and a range of benefits including leisure facilities and wellbeing support, employees are encouraged to grow and develop their culinary skills in a supportive environment. Located in the picturesque Norfolk, working here not only provides a rewarding career but also a chance to be part of a close-knit community dedicated to delivering fresh, high-quality cuisine.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Blakeney Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Blakeney Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Blakeney Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Blakeney Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at Blakeney Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Blakeney Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
