Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store growth.
- Company: Dynamic retail business with over 260 SPAR stores and a commitment to innovation.
- Benefits: Flexible hours, competitive pay, staff discounts, and extensive training opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous management experience in food retail and a passion for customer service.
- Other info: Inclusive workplace with a focus on personal development and community engagement.
The predicted salary is between 11 - 16 £ per hour.
Overview
24 Hours p/w. £13.25 p/h. Various shifts, including mornings, evenings and weekends.
About the Company
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.
Role purpose
Reporting to the Store Manager, the Duty Manager will help drive growth within the Monkmoor SPAR store, supporting the Store Manager and leading a team to deliver outstanding customer service, contributing to store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
Key Responsibilities
- Support the Store Manager to ensure a safe, legal and high performing store, taking overall responsibility during Duty Manager shifts.
- Assist the Store Manager to deliver all store operations, objectives and KPIs.
- Coach and support colleagues, developing a motivated and empowered team with a positive management style.
- Carry out performance management and absence management as appropriate.
- Occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts.
- Carry out cash reconciliations, voids, refunds and other management tasks for till colleagues.
- Lead by example to provide an exceptional customer experience and help differentiate the store from competitors.
- Collaborate with colleagues to engage with and support the local community of Monkmoor.
- Adhere to all company policies, procedures and processes.
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or fast-paced operation.
- Committed to delivering exceptional customer service standards.
- Ability to plan, organise and prioritise effectively.
- Strong communication and influencing skills at all levels.
- Decisive, action-focused and able to take appropriate decisions.
- Committed to collaborative working.
- Enthusiastic, flexible with a positive attitude.
- Willingness to develop own skills and apply learning to improve performance.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Opportunities for training and development in a supportive, diverse culture.
- Hands-on experience in a high-volume, fast-paced environment.
- Flexible working hours.
- Additional benefits including: Early access to pay, payslip portal, staff discounts, wellbeing support, pension schemes, life insurance, long service awards, and more.
Other Inclusive environment: Disability Confident Employer with Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Contract: Permanent. Hours: 24 hours p/w. Salary: £13.25 p/h depending on age. Closing date for applications: 4 March 2026.
Duty Manager in Shrewsbury employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Shrewsbury
✨Tip Number 1
Get to know the company! Research SPAR and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the role of Duty Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SPAR family. Let’s get you that Duty Manager role!
We think you need these skills to ace Duty Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any previous management or supervisory experience in food retail or fast-paced environments, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering exceptional customer service and how you can contribute to our team at Monkmoor. Keep it friendly and professional!
Show Off Your Communication Skills: In your application, demonstrate your strong communication and influencing skills. We love candidates who can engage with colleagues and customers alike, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our dynamic team at SPAR!
How to prepare for a job interview at Blakemore Trade Partners
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver exceptional customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to managing shifts, handling customer complaints, or ensuring store safety. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, opportunities for training, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
