Duty Manager in Shrewsbury

Duty Manager – SPAR – Monkmoor (18+)

Contract: Permanent, Full‑time. Hours: 24 per week with varied shifts (mornings, evenings, weekends). Salary: £13.25 per hour (varies with age). Reporting to the Store Manager.

Company Overview

Blakemore Trade Partners is a dynamic retail, wholesale, and foodservice business owning 260 SPAR convenience stores and employing over 7,000 people with a turnover of £1.3 billion.

Role Overview

As a Duty Manager you support the Store Manager in leading the team, ensuring excellent customer service, and contributing to store sales and profitability through our core objectives.

Key Responsibilities

• Support the Store Manager to ensure a safe, legal and high‑performing store, taking overall responsibility during Duty Manager shifts.
• Assist the Store Manager in delivering all store operations, objectives and KPI’s.
• Manage, coach and support colleagues, developing a motivated and empowered team through positive, engaging management.
• Carry out performance management/absence management as appropriate.
• Occasionally open/close the store, ensuring colleague safety and stock/cash security during shifts.
• Carry out cash reconciliations, voids and refunds and other management tasks for till colleagues.
• Be a role model and lead the team to provide an exceptional customer experience.
• Work with colleagues to promote the store by identifying and acting on opportunities to engage with the local community of Monkmoor.
• Adhere to all company policies, procedures and processes.

Duty Manager Skills Required

• Previous management or supervisory experience in food retail or a similar fast‑paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Capable of making appropriate decisions.
• Committed to promoting collaborative working.
• Enthusiastic, flexible and positive.
• Committed to developing own skills and applying learning to improve performance.

Benefits

• Holiday, Maternity and Paternity leave and pay above statutory entitlements.
• Cycle to Work scheme.
• Development of skills in a supportive, multi‑diverse culture.
• Outstanding training and development opportunities.
• Hands‑on experience in a high‑volume, fast‑paced environment.
• Enhanced Maternity & Paternity pay packages.
• Flexible working hours.
• Bonus scheme.
• Company sick pay.
• Additional holidays.
• Company pension scheme.
• Life cover.
• Staff discount.
• Long service awards.
• Employee volunteering opportunities.
• Excellent additional benefits package including:
  • Early access to your pay through ‘EarlyPay’.
  • 24/7 access to payslips via HR/Payroll portal.
  • 12.5% staff discount on fresh items and 10% staff discount on ambient products (ex. alcohol & cigarettes).
  • Wellbeing support – emotional support, counselling, legal and financial advice.
  • Company pension scheme.
  • Company life insurance worth 1 × annual salary and 6 × annual salary with pension.
  • NEST pension scheme.
  • Extra holiday – purchase scheme.
  • Long Service Awards.

Equal Opportunities

We are an inclusive, disability‑confident employer offering a guaranteed interview scheme for eligible candidates.

Application Details

Closing date: 5 December 2025.