Customer Team Member in Porthmadog

Minimum 16 hours per week, with possible additional hours when required by the store. Flexible work hours. Shift times: Tuesday 15:00-23:00, Sunday 14:00-22:00.

We have an exciting opportunity for a SPAR Customer Team Member at our Porthmadog store. You will support the store management team and create a positive customer experience, maximizing sales and profit through our ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’ initiatives.

• Customer Service
  • Greeting customers in a friendly and welcoming manner.
  • Answering customer inquiries about products and services and assisting customers in finding the items they need.
  • Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Porthmadog SPAR store.
• Store Operations
  • Working stock: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhering to all company policies and procedures and processes.

• Previous experience in a similar role and/or industry preferred.
• Reliable adherence to instructions and procedures with excellent attention to detail.
• Understanding of legislative responsibilities in a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience preferred but not essential.

• Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi‑diverse culture.
• Outstanding training & development.
• Hands‑on experience in a high‑volume, fast‑paced convenience store.
• Generous staff discount in all our SPAR stores (excluding alcohol & cigarettes).
• Proactive promotion of internal candidates.
• Paid breaks.
• Free tea & coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips and rosters via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company pension scheme.
• NEST pension scheme.
• Company life insurance worth 1× annual salary and 6× annual salary with company pension scheme.
• Extra holidays – purchase scheme.
• Cycle to work – bicycle purchase scheme.
• Long service awards.

At A.F. Blakemore & Son Ltd, we’re proud of our heritage and excited about our future. Founded in 1917 in Wolverhampton, we have grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand with the values of a family business, constantly evolving to better serve customers and support our colleagues.

We are a Disability Confident committed employer dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

• Contract type: Permanent
• Hours: Minimum 16 hours per week, with possible additional hours when required by the store.
• Salary: Up to £12.75 per hour (depending on age).