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- Tasks: Support store management and create a positive customer experience at SPAR Much Wenlock.
- Company: Join a dynamic retail business with over 245 SPAR stores.
- Benefits: Enjoy competitive pay, generous staff discounts, and excellent training opportunities.
- Why this job: Make a real impact on customer satisfaction while developing your skills.
- Qualifications: Previous retail experience preferred but not essential; enthusiasm is key!
- Other info: Inclusive workplace with great career growth and wellbeing support.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Much Wenlock, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Much Wenlock SPAR store.
- Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What’s in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail SPAR jobs (inc Greggs/Subway) Contract type: Permanent Hours: 16 hrs p/w Salary: Up to £12.25 p/hr (depending on age) Benefits: Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications: 25th March, 2026
Customer Team Member in Much Wenlock employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Much Wenlock
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Much Wenlock and familiarise yourself with the layout, products, and staff. This shows initiative and gives you a chance to chat with current team members about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle complaints. Role-playing these situations with a friend can help you feel more confident during the interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express why you want to work at SPAR and how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow' for customers.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and reiterating your interest can set you apart from other candidates. It shows you're keen and proactive!
We think you need these skills to ace Customer Team Member in Much Wenlock
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in retail before or have skills that match the job description, shout about them! We love seeing how you can contribute to our store.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your writing is clear. Use bullet points if it helps to organise your thoughts – we want to easily see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Blakemore Trade Partners
✨Know Your Customer Service Basics
Since the role is all about creating a positive customer experience, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer, and be ready to share them. This will show that you understand the importance of 'Brilliant Basics' and 'Moments of Wow'.
✨Familiarise Yourself with the Store
Before the interview, take a trip to the SPAR Much Wenlock store. Observe how the team interacts with customers and the layout of the store. This will not only give you insights into their operations but also provide you with specific points to discuss during your interview.
✨Highlight Your Team Spirit
The job requires working both independently and as part of a team. Prepare to talk about your experiences in team settings, showcasing your ability to collaborate and contribute ideas. Mention any previous roles where teamwork was essential, as this will resonate well with the interviewers.
✨Be Ready to Discuss Sales Techniques
Since upselling and maximising sales are key responsibilities, think about any relevant experience you have in sales or retail. Be prepared to discuss how you would approach upselling products and engaging customers with multi-buy offers. This shows you're proactive and ready to drive the business forward.