Duty Manager — Lead Store Ops & Customer Experience in Leeds
Duty Manager — Lead Store Ops & Customer Experience

Duty Manager — Lead Store Ops & Customer Experience in Leeds

Leeds Full-Time 13 - 16 £ / hour (est.) No home office possible
Go Premium
Blakemore Trade Partners

At a Glance

  • Tasks: Lead the team and ensure top-notch customer service in a fast-paced retail environment.
  • Company: Dynamic retail firm with a focus on customer experience.
  • Benefits: Flexible hours, £13.25 per hour, employee discounts, and comprehensive training.
  • Why this job: Join a vibrant team and make a real difference in customer satisfaction.
  • Qualifications: Previous management experience in food retail is essential.
  • Other info: Exciting opportunities for career growth in a supportive environment.

The predicted salary is between 13 - 16 £ per hour.

A dynamic retail firm in the United Kingdom is seeking a skilled Duty Manager for their Sherburn SPAR store. This pivotal role involves supporting the Store Manager, leading the team, and ensuring exceptional customer service. The ideal candidate will have prior management experience in a fast-paced food retail setting. This permanent position offers flexible hours at £13.25 per hour with various benefits including employee discounts and a robust training program.

Duty Manager — Lead Store Ops & Customer Experience in Leeds employer: Blakemore Trade Partners

Join a vibrant retail firm that values its employees and fosters a supportive work culture at the Sherburn SPAR store. With flexible hours, competitive pay, and a strong emphasis on employee development through comprehensive training programmes, this role as Duty Manager offers a unique opportunity to lead a dedicated team while ensuring outstanding customer experiences. Enjoy additional perks such as employee discounts, making it an excellent place for those seeking meaningful and rewarding employment.
Blakemore Trade Partners

Contact Detail:

Blakemore Trade Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager — Lead Store Ops & Customer Experience in Leeds

Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

Tip Number 3

Showcase your management experience! When you get the chance to chat with potential employers, highlight specific examples of how you've led teams and improved customer experiences in previous roles.

Tip Number 4

Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing passionate candidates like you taking the initiative!

We think you need these skills to ace Duty Manager — Lead Store Ops & Customer Experience in Leeds

Management Experience
Customer Service Skills
Team Leadership
Retail Operations
Problem-Solving Skills
Communication Skills
Flexibility
Training and Development
Time Management
Sales Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your management experience in food retail. We want to see how you've led teams and delivered exceptional customer service in fast-paced environments.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Duty Manager role and how your skills align with our values at StudySmarter.

Showcase Your Leadership Skills: In your application, emphasise any leadership roles you've held. We love candidates who can inspire and motivate their teams, so share specific examples of how you've done this.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Blakemore Trade Partners

Know the Store Inside Out

Before your interview, make sure you’re familiar with the Sherburn SPAR store and its operations. Understand their product range, customer service approach, and any recent news or promotions. This will show your genuine interest in the role and help you answer questions more effectively.

Highlight Your Management Experience

Since the role requires prior management experience, be ready to discuss specific examples from your past. Think about times when you successfully led a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Demonstrate Customer Service Skills

Exceptional customer service is key for this position. Prepare to share instances where you went above and beyond for customers. Think about how you handled difficult situations and what strategies you used to ensure a positive experience for shoppers.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.

Duty Manager — Lead Store Ops & Customer Experience in Leeds
Blakemore Trade Partners
Location: Leeds
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>