At a Glance
- Tasks: Lead the store team, drive sales, and ensure exceptional customer experiences.
- Company: Join a dynamic retail business with over 243 SPAR stores and a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic employee discounts.
- Other info: Be part of an inclusive workplace with excellent training and career growth opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
The predicted salary is between 27300 - 28600 £ per year.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. We now own 243 SPAR convenience stores, employ more than 5,000 people and have a turnover of £1.3 billion.
Role Overview: Duty Manager at the award‑winning Elton SPAR store. Salary £13.75 p/h. 24 hours per week, flexible over four shifts, varying shifts on a rota basis. Reporting to the Store Manager, you will support and lead the store team, ensure compliance, drive sales and profitability, and represent the store to the local community.
Key Responsibilities:- Support the Store Manager to ensure a safe, legal, and high‑performing store, while taking overall responsibility during Duty Manager shifts.
- Assist the Store Manager in delivering all store operations, objectives and KPI’s.
- Manage, coach and support colleagues, fostering a motivated and empowered team through positive, engaging management.
- Carry out performance management and absence management as appropriate.
- Occasionally open/close the store, ensuring colleague safety, stock, cash security and accountability during shifts.
- Perform cash reconciliations, voids, refunds and other ‘management’ tasks for till colleagues.
- Model exceptional customer service, leading the team to create a memorable experience that sets us apart from competitors.
- Work with colleagues to promote the store by identifying and acting on opportunities to engage with the local community of Elton.
- Adhere to all company policies, procedures and processes.
- Previous management or supervisory experience in a food retail or similar fast‑paced operation.
- Commitment to achieving and sustaining exceptional customer service standards.
- Excellent planning, organisation and prioritisation skills.
- Strong communication and influence at all levels.
- Decisiveness and the ability to take appropriate action.
- Commitment to promoting collaborative working.
- Enthusiastic, flexible and positive attitude.
- Commitment to personal development and applying learning to improve performance.
- Holiday, maternity and paternity leave and pay in excess of statutory entitlements.
- Cycle to Work scheme.
- Opportunities to develop your skills in a highly supportive and multi‑diverse culture.
- Outstanding training & development programmes.
- Hands‑on experience in a high‑volume, fast‑paced environment.
- Enhanced maternity & paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package, including:
- Early access to pay through ‘EarlyPay’.
- 24/7 access to payslips via the HR/Payroll portal.
- 12.5 % staff discount on fresh items & 10 % staff discount on ambient products (excluding alcohol & cigarettes).
- Well‑being support – emotional support, counselling, legal and financial advice.
- Company pension scheme.
- Company life insurance (1 × annual salary with pension scheme, 6 × annual salary with pension scheme).
- NEST pension scheme.
- Extra holiday purchase scheme.
- Long‑service awards.
Inclusive Environment: As a Disability‑Confident and Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria.
Contract & Hours: Permanent; 24 hours per week. Salary £13.25 p/h plus opportunity to earn a bonus and excellent benefits.
Closing Date: 7th May 2026.
Duty Manager in Elton employer: Blakemore Trade Partners
Join the award-winning Elton SPAR store as a Duty Manager, where you will be part of a dynamic team dedicated to delivering exceptional customer experiences in a fast-paced retail environment. With a strong commitment to employee development, we offer outstanding training programmes, flexible working hours, and a comprehensive benefits package that includes enhanced maternity and paternity pay, well-being support, and generous staff discounts. Our inclusive culture ensures that every team member feels valued and empowered, making Elton SPAR an excellent place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Elton
✨Tip Number 1
Get to know the company! Research Elton SPAR and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the role of Duty Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Elton SPAR family.
We think you need these skills to ace Duty Manager in Elton
Some tips for your application 🫡
Show Your Management Skills:Make sure to highlight any previous management or supervisory experience you have. We want to see how you've led teams and driven performance in fast-paced environments, so don’t hold back!
Emphasise Customer Service:Since exceptional customer service is key for us, share specific examples of how you've gone above and beyond to create memorable experiences for customers. This will really make your application stand out!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blakemore Trade Partners
✨Know the Store Inside Out
Before your interview, take some time to research the Elton SPAR store and its community. Familiarise yourself with their products, services, and any recent news or promotions. This will show your genuine interest in the role and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to discuss your previous management experiences. Prepare examples of how you've motivated teams, handled conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in retail. Think of instances where you've gone above and beyond for customers or improved their experience. Be prepared to share these stories during your interview to demonstrate your commitment to high service standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's goals, team dynamics, or opportunities for personal development. This not only shows your enthusiasm but also helps you gauge if the store aligns with your career aspirations.
