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- Tasks: Join us as a Customer Team Member, assisting customers and supporting store operations.
- Company: SPAR is a leading retail business with over 246 stores and a commitment to exceptional customer experiences.
- Benefits: Enjoy flexible hours, generous staff discounts, early pay access, and comprehensive training.
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a positive shopping experience.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key!
Overview
Customer Team Member (18+) SPAR Benllech. 16 hours p/w. Fully flexible. We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Benllech, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Responsibilities
- Customer Service: Greeting customers in a friendly and welcoming manner.
- Customer Service: Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Customer Service: Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Customer Service: Upselling selected products to customers and highlighting multi-buy offers to maximise sales for the Benllech SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, and rotating stock to ensure freshness and timely expiration dates.
- Store Operations: Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Store Operations: Adhering to all company policies and procedures and processes.
Qualifications
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
Benefits
- Excellent benefits package including holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays – Purchase Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please Download The Job Description For More Information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type: Permanent
Hours: 16 hrs p/w
Salary: Up to £12.25 p/hr (depending on age)
Closing date for applications: 9th February, 2026
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Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with SPAR's customer service philosophy, especially the 'Brilliant Basics' and 'Moments of Wow'. This will help you demonstrate your understanding of their approach during any interviews or discussions.
✨Tip Number 2
Showcase your enthusiasm for teamwork and customer service. Be ready to share examples from previous roles where you contributed positively to a team or enhanced customer experiences.
✨Tip Number 3
Research common retail challenges and think about how you would handle them. Being prepared with solutions can set you apart as a proactive candidate who is ready to contribute from day one.
✨Tip Number 4
If you have experience with cash handling or stock management, be prepared to discuss this in detail. Highlighting relevant skills can make you a more attractive candidate for the Customer Team Member role.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to customer satisfaction in previous roles and how you can bring that experience to SPAR Benllech.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Blakemore Trade Partners
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or enhancing their shopping experience.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Highlight experiences where you've collaborated with others to achieve a goal, as well as times when you took initiative on your own.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment can set you apart. Brush up on stock management, cash handling, and the importance of maintaining a clean and organised sales floor to show you're ready for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, handling difficult customers, and upselling products. Practising your responses will help you feel more confident and articulate during the interview.