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- Tasks: Support store management and create a positive customer experience through various tasks.
- Company: Join Blakemore Trade Partners, a leading retail and foodservice business with over 246 SPAR stores.
- Benefits: Enjoy flexible hours, generous staff discounts, early pay access, and comprehensive wellbeing support.
- Why this job: Gain hands-on experience in a fast-paced environment while contributing to exceptional customer service.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key!
- Other info: Inclusive workplace with a Guaranteed Interview Scheme for candidates with disabilities.
Join to apply for the Customer Team Member role at Blakemore Trade Partners.
Role overview:
As a Customer Team Member at SPAR Clifton Green, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service.
Key Tasks/Responsibilities
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a 'Challenge 25' policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type: Temporary
Hours: Min 8 hrs p/w - possibly more hours when the store needs.
Salary: Up to £12.25 p/hr (depending on age)
Benefits: Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities.
Closing date for applications: 24th July, 2025
Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their commitment to customer service and community engagement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will prepare you for the types of interactions you'll have with customers, showcasing your ability to provide a friendly and efficient service.
✨Tip Number 3
Be ready to discuss your previous experiences in retail or customer service, even if they are not directly related. Highlighting transferable skills, such as teamwork and attention to detail, can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for customer service shine through!
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to customer satisfaction in previous roles and how you can bring that same energy to Blakemore Trade Partners.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Blakemore Trade Partners
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or enhancing their shopping experience.
✨Demonstrate Teamwork
This role requires working closely with others. Highlight your experience in team settings and how you contribute positively to group dynamics. Mention any specific instances where you helped a team achieve its goals.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment can set you apart. Brush up on stock management, cash handling, and the importance of maintaining a clean and organised sales floor. Showing that you know these basics will impress the interviewers.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, your availability for various shifts, and how you handle difficult situations. Practising your responses will help you feel more confident during the interview.