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- Tasks: Support store management and create a positive customer experience at SPAR.
- Company: Join the friendly team at SPAR Broughton Astley.
- Benefits: Enjoy competitive pay, generous discounts, and excellent training opportunities.
- Why this job: Make a difference in customer service while gaining valuable retail experience.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
- Other info: Flexible hours, supportive culture, and career growth await you!
Role overview
Customer Team Member (18+) SPAR/Greggs Broughton Astley
16 hours p/w
Anything between 6am to 6pm Mon-Sun
We have an exciting opportunity for a SPAR/Greggs Customer Team Member. As a Customer Team Member at SPAR/Greggs Broughton Astley, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Broughton Astley SPAR store
Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands‑on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays – Purchase Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Download the job description for more information.
Inclusive environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type: Permanent
Hours: 16 hrs p/w
Salary: Up to £12.25 p/hr (depending on age)
Benefits: Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications: 23rd April, 2026
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Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Broughton Astley and check out the vibe. Familiarise yourself with the layout, products, and customer service style. This will help you stand out by showing genuine interest and knowledge during your chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and rehearse your answers. Focus on how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow' that the job description mentions. We want to see your enthusiasm!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. A neat appearance shows that you respect the role and the company. Plus, it sets a positive tone for your first impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and benefits. Don’t miss out on this opportunity to join our team at SPAR Broughton Astley!
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve created positive experiences for customers in the past, so share specific examples that showcase your friendly and helpful nature!
Be Detail-Oriented: Attention to detail is key in retail! In your application, mention how you’ve successfully followed instructions and maintained high standards in previous roles. This will show us that you can handle tasks like stock checking and maintaining a clean sales floor.
Share Your Ideas: We love innovative thinkers! If you have ideas on how to improve customer service or store operations, don’t hesitate to include them in your application. This shows us that you’re proactive and ready to contribute to our team’s success.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Blakemore Trade Partners
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Team Member role. Familiarise yourself with the key responsibilities like customer service and store operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about creating a positive customer experience, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer or resolved an issue effectively.
✨Demonstrate Team Spirit
SPAR values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or contributed ideas that improved team performance. This will highlight your ability to fit into their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's approach to customer service or how they support staff development. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.