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- Tasks: Support the store team and create a positive customer experience.
- Company: Join SPAR, a dynamic and inclusive retail environment.
- Benefits: Enjoy competitive pay, generous discounts, and excellent training opportunities.
- Why this job: Gain hands-on experience in a fast-paced convenience store while making customers smile.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key.
- Other info: Flexible shifts available, including evenings and weekends, with great career growth potential.
Overview
Customer Team Member (18+) Bentley — 16 hours per week. Various shifts available including evenings, overnight and weekends. Weekend shifts are essential. This is an exciting opportunity for a SPAR Customer Team Member at Blakemore Trade Partners.
As a Customer Team Member you will support the store management team and help create a positive customer experience. You will assist in maximising sales and profit by carrying out assigned tasks to contribute to the store\’s continuous improvement, delivering great customer service through core practices.
Key Tasks / Responsibilities
- Customer Service: Greeting customers in a friendly and welcoming manner; answering inquiries about products and services and helping customers find items; processing purchases efficiently and accurately at the tills; maintaining a positive and friendly service; upselling selected products and highlighting multi-buy offers to maximise sales.
- Store Operations: Managing stock, checking deliveries, stocking shelves, keeping the sales floor clean and organized, rotating stock to ensure freshness and valid expiration dates; completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays and other responsibilities as required; adhering to company policies and procedures.
Key Skills / Knowledge
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the ability to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy is desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What’s in it for you?
- Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements
- Develop skills in a highly supportive and diverse culture with outstanding training and development
- Hands-on experience in a high-volume, fast-paced convenience store
- Generous staff discount in all SPAR stores (excl. Alcohol & Cigarettes)
- Internal promotion opportunities
- Paid breaks and free tea & coffee
- Early access to pay through ‘EarlyPay’
- 24/7 payslips and rota access via HR/Payroll portal
- Wellbeing support including emotional, legal and financial advice
- Company Pension Scheme and NEST
- Life Insurance worth 1 x annual salary and 6 x annual salary with Pension
- Extra Holidays – Purchase Scheme and Cycle to work
- Long Service Awards
Please download the full job description for more information. Blakemore Trade Partners is an inclusive employer with a Disability Confident Commitment and a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria.
Contract type: Permanent • Hours: 16 hrs p/w • Salary: Up to £12.25 p/hr (depending on age)
Application Details
Closing date for applications: 22 October 2025
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Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blakemore Trade Partners. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Customer Team Member role.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. They want to see that you’re not just a fit for the role, but also a great addition to the team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got previous customer service experience or have worked in retail, mention it! We love seeing how your skills match what we're looking for.
Keep It Clear and Concise: While we appreciate detail, we also value clarity. Make sure your application is easy to read and straight to the point. Use bullet points if necessary to make your key skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Blakemore Trade Partners
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Team Member role. Familiarise yourself with the key tasks and responsibilities listed in the job description, such as customer service and store operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about creating a positive customer experience, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, and be ready to discuss how you can apply those skills at SPAR.
✨Demonstrate Team Spirit
As a Customer Team Member, you'll need to work well both independently and as part of a team. During the interview, highlight your ability to collaborate with others and contribute ideas for improving customer service. Share experiences where teamwork led to success in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions to ask your interviewer. Inquire about the store's culture, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.