At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR Elstead.
- Company: Join the friendly team at SPAR Elstead, a vibrant community store.
- Benefits: Enjoy competitive pay, generous staff discounts, and excellent training opportunities.
- Other info: Flexible hours, early pay access, and a commitment to inclusivity.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
Overview
Customer Team Member (18+) SPAR Elstead. 12 hours p/w. We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Elstead, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks / Responsibilities
- Customer Service: Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi-buy offers to ensure maximum sales at our Elstead SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills / Knowledge
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards
Please download the Job Description for more information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type: Permanent
Hours: 12 hrs p/w
Salary: Up to £12.25 p/hr (depending on age)
Benefits: Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications: 13th October, 2025
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Customer Team Member in Bexhill-on-Sea employer: Blakemore Trade Partners
At SPAR Elstead, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member can thrive. With a strong focus on employee development, we provide outstanding training opportunities and a generous benefits package, including early access to pay, staff discounts, and wellbeing support. Join us to be part of a dynamic team that values your contributions and promotes from within, ensuring a rewarding career in the heart of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Bexhill-on-Sea
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Elstead and familiarise yourself with the layout, products, and staff. This shows initiative and gives you a chance to chat with current team members about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle inquiries. Role-playing these situations can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are genuinely excited about the role and the company culture.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your eagerness to join the team can set you apart from other candidates. It shows you're proactive and really interested in the position.
We think you need these skills to ace Customer Team Member in Bexhill-on-Sea
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team at SPAR Elstead.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous customer service roles or retail experience that aligns with what we’re looking for in a Customer Team Member.
Showcase Your Skills:Don’t forget to mention your attention to detail and ability to follow instructions. These are key skills for the role, so give us examples of how you've demonstrated these in past jobs or experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Blakemore Trade Partners
✨Know Your Customer Service Basics
As a Customer Team Member, you'll be the face of the store. Brush up on your customer service skills and think about how you can create those 'Brilliant Basics' and 'Moments of Wow'. Prepare examples from your past experiences where you’ve gone above and beyond for customers.
✨Familiarise Yourself with the Store Operations
Understanding the day-to-day operations of a convenience store is key. Research common tasks like stock management and cash handling. Be ready to discuss how you would handle stock rotation and ensure freshness, as well as any experience you have with cash registers.
✨Show Enthusiasm and Team Spirit
SPAR values a keen and enthusiastic approach. During the interview, express your passion for working in a team and how you contribute positively to group dynamics. Share stories that highlight your teamwork skills and how you’ve supported colleagues in the past.
✨Prepare for Upselling Scenarios
Upselling is a big part of maximising sales. Think of ways you could promote multi-buy offers or suggest additional products to customers. Be prepared to role-play a scenario where you might upsell, showcasing your ability to enhance the customer experience while driving sales.
