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- Tasks: Join us as a Customer Team Member, delivering top-notch service and supporting store operations.
- Company: Blakemore Trade Partners is a dynamic retail company focused on customer satisfaction and continuous improvement.
- Benefits: Enjoy flexible shifts, generous discounts, early pay access, and a supportive work culture.
- Why this job: Be part of a vibrant team, gain hands-on experience, and contribute to a positive shopping experience.
- Qualifications: Previous retail experience is a plus, but a friendly attitude and teamwork spirit are essential.
- Other info: This is a permanent role with opportunities for growth and development.
Role Overview
Customer Team Member (18+) SPAR Bodelwyddan.
16 hours per week.
Anything between 5am to 11pm Mon‑Sun.
We have an exciting opportunity for a SPAR Customer Team Member at SPAR Bodelwyddan. You will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Bodelwyddan SPAR store.
Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Outstanding Training & Development.
- Gain hands‑on experience in a high volume, fast‑paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays – Purchase Scheme.
- Cycle to work – Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Additional Details
Department: Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type: Permanent
Hours: 16 hrs p/w
Salary: Up to £12.25 p/hr (depending on age)
Benefits: Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications: 18th April 2026
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Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their principles like 'Brilliant Basics' and 'Moments of Wow' will help you align your approach to customer service during interviews.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to provide excellent customer service. Think about specific situations where you went above and beyond for a customer, as this will showcase your skills effectively.
✨Tip Number 3
Brush up on your knowledge of retail operations, especially stock management and cash handling. Being able to discuss these topics confidently will show that you're ready to contribute to the store's efficiency.
✨Tip Number 4
Demonstrate your teamwork skills by sharing instances where you've successfully collaborated with others. Highlighting your ability to work both independently and as part of a team will make you a more attractive candidate.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you managed stock, handled cash, or provided exceptional customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as attention to detail and teamwork, and provide examples of how you've demonstrated these in past positions.
Highlight Relevant Skills: In your application, clearly outline your understanding of retail operations and customer service principles. If you have experience with policies like Challenge 25, be sure to mention it as it shows your awareness of industry standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Blakemore Trade Partners
✨Showcase Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your capability to create a positive experience for customers.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment is key. Brush up on stock management, cash handling, and store cleanliness. Being able to discuss these topics will show that you're ready to contribute to the store's efficiency.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be prepared to share experiences where you successfully collaborated with others, as well as instances where you took initiative on your own. This balance is essential for the position.
✨Demonstrate Attention to Detail
Attention to detail is vital in retail, especially when it comes to stock rotation and expiry dates. During the interview, mention specific situations where your attention to detail made a difference, whether in previous jobs or personal projects.