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- Tasks: Support store management and create a positive customer experience at SPAR Garden City.
- Company: Blakemore Trade Partners operates 245 SPAR stores, focusing on exceptional customer experiences.
- Benefits: Enjoy staff discounts, paid breaks, early pay access, and a supportive work culture.
- Other info: Flexible shifts available; perfect for students looking to gain valuable work experience.
- Why this job: Join a dynamic team in a fast-paced environment with opportunities for growth and development.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key.
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various shifts.
Monday- Sunday 7am – 10pm
We have an
Role overview
Customer Team Member (18+) SPAR Garden City.
16 hours p/w,
various shifts.
Monday- Sunday 7am – 10pm
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Garden City, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Garden City SPAR store
Store Operations:
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays – Purchase Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please Download The Job Description For More Information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type
Permanent
Hours
16 hrs p/w
Salary
Up to £12.25 p/hr (depending on age)
Benefits
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
26th September, 2025
Share this job
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Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their commitment to customer service and community engagement will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this role heavily focuses on creating positive customer experiences.
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Since you'll be working closely with store management and other team members, sharing examples of successful collaboration can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the retail environment. Employers love candidates who are genuinely excited about the opportunity, so express your eagerness to contribute to the SPAR Garden City team.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully contributed to customer satisfaction in previous positions, and explain why you would be a great fit for the SPAR Garden City team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Blakemore Trade Partners
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your friendly and welcoming approach.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail, especially when it comes to stock management and cash handling. During the interview, mention any previous experiences where your attention to detail made a difference, such as ensuring accurate transactions or maintaining an organised workspace.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment can set you apart. Research common tasks like stock rotation, pricing changes, and promotional displays. Showing that you know what goes on behind the scenes will demonstrate your commitment to the role.
✨Be Ready to Discuss Teamwork
This position involves working closely with others, so be prepared to discuss your experience in team settings. Share examples of how you've collaborated with colleagues to achieve goals or improve customer experiences, showcasing your ability to work both independently and as part of a team.