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- Tasks: Support store management and create a positive customer experience at SPAR Aldridge.
- Company: Blakemore Trade Partners operates 246 SPAR stores, focusing on exceptional customer experiences.
- Benefits: Enjoy staff discounts, paid breaks, early pay access, and a supportive work culture.
- Why this job: Join a dynamic team in a fast-paced environment with opportunities for growth and development.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key.
- Other info: Flexible shifts available; inclusive workplace with a Guaranteed Interview Scheme for candidates with disabilities.
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Join to apply for the Customer Team Member role at Blakemore Trade Partners
Role overview
Customer Team Member (18+) SPAR Aldridge.
16 hours p/w,
various shifts.
6am-2pm, 2pm-11pm, 10am-6pm.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Aldridge, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Aldridge SPAR store
Store Operations:
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays – Purchase Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 246 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please Download The Job Description For More Information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type
Permanent
Hours
16 hrs p/w
Salary
Up to £12.25 p/hr (depending on age)
Benefits
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
18th September, 2025
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Customer Team Member employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their commitment to customer service and community engagement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will prepare you for the types of interactions you'll have with customers, ensuring you can provide a friendly and efficient service.
✨Tip Number 3
Be ready to discuss your previous experiences in retail or customer service. Think of specific examples where you demonstrated excellent service or handled challenging situations effectively, as these will showcase your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role and the company during any conversations. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for customer service shine through!
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully contributed to customer satisfaction in previous positions, and how you can bring that experience to Blakemore Trade Partners.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Blakemore Trade Partners
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or creating a positive shopping experience.
✨Familiarise Yourself with the Company
Research Blakemore Trade Partners and their SPAR stores. Understand their values, mission, and what they mean by 'Brilliant Basics' and 'Moments of Wow'. This knowledge will help you align your answers with their expectations during the interview.
✨Demonstrate Teamwork and Independence
The role requires both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with others as well as instances where you've taken initiative on your own.
✨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios, such as handling difficult customers or managing stock efficiently. Think through how you would approach these situations and be ready to articulate your thought process clearly.