At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service in a busy retail environment.
- Company: Join a dynamic retail business with over 260 SPAR stores and a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and excellent training opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Inclusive workplace with a focus on personal development and community engagement.
The predicted salary is between 11 - 16 £ per hour.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Churchill Avenue SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Churchill Avenue SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Churchill Avenue.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- NEST pension scheme.
- Extra Holiday - Purchase Scheme.
- Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Churchill Avenue. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Duty Manager in Churchill employer: Blakemore Trade Partners
Contact Detail:
Blakemore Trade Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Churchill
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can really give you an edge when applying for that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes SPAR unique and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets it!
✨Tip Number 3
Practice common interview questions related to management and customer service. Think of examples from your past experiences that showcase your leadership skills and ability to handle challenges. We want you to shine during those interviews!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for updates!
We think you need these skills to ace Duty Manager in Churchill
Some tips for your application 🫡
Show Your Leadership Skills: As a Duty Manager, we want to see your leadership style shine through in your application. Share specific examples of how you've motivated and supported your team in previous roles. This will help us understand how you can contribute to our dynamic environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in food retail or similar fast-paced operations. We love seeing candidates who take the time to align their skills with what we're looking for at SPAR.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you're a great fit for the Duty Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Blakemore Trade Partners
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight how you’ve handled challenges and contributed to a positive work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to customer service or team management that you might face in the role, and prepare your responses to demonstrate your approach and thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the store's community engagement initiatives or how success is measured for the Duty Manager role. It shows you're proactive and genuinely interested in contributing to the team.