Claims Investigator - Multi-Temperature Warehouse; Bedford
Manton Lane, Bedford MK41 7BJ
40 hours per week
£14.60 per hour
Flexible, 8am - 4pm
Excellent working knowledge of Microsoft suites
About us:
At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 6,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with circa 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
Responsibilities:
- Authorisation of claims.
- Administration and authorisation of product returns.
- Investigation of missing cages and missing stock.
- Communication with internal departments (warehouse & transport).
- Communication with customers and update of stock redelivery
- Monitoring of CCTV to verify customer claims.
- Identifying reasons for errors and liaising with supervisors for corrective action to be taken regarding errors.
- Collating and distribution of information regarding errors.
- Distribution of data on the information and communication boards.
- Liaising with logistics departments including any short dated lines.
- Requesting stock checks to verify claims.
- Missing cage investigation at time of loading.
- Supporting Stock Control functions
Skills and Requirements:
- Strong personal organisation and task prioritisation.
- Proactive and pleasant approach.
- Ability to use initiative and follow brief instructions.
- Attention to detail and problem-solving experience.
- Clear communication skills, including training others.
- Flexibility and adaptability.
- Proficient in WMS systems and Microsoft Office (Word, Excel, Outlook).
- Competitive benefits package, including enhanced holiday, maternity, and paternity leave.
- Professional development in a supportive and diverse work environment.
- Outstanding training opportunities.
- Hands‑on experience in a fast‑paced, high‑volume warehouse.
- Generous staff discount at all SPAR stores (excluding alcohol and cigarettes).
- Internal promotion opportunities.
- Paid breaks and free tea and coffee.
- Early access to pay through 'EarlyPay.'
- 24/7 access to payslips and rotas via HR/payroll portal.
- Wellbeing support, including emotional, financial, and legal advice.
- Company pension (NEST and other schemes) and life insurance.
- Extra holiday purchase and long service awards.
- Cycle to work scheme.
This is an exciting opportunity for someone ready to take on a new challenge in a cutting‑edge facility!
Inclusive environment:
as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Logistics, Distribution & Warehouse
Contract type
Permanent
Hours
40hrs p/w - 8am to 4pm
£14.60 per hour
Staff Discount, Company Pension Scheme, Company Sick Pay Scheme, Additional Holidays, Long Service Awards, Cycle to Work Scheme, Life Cover, Employee Volunteering opportunities
Closing date for applications
27th November, 2026
Stock Control Admin Assistant in Bedford employer: Blakemore Trade Partners
A.F. Blakemore & Son Ltd is an excellent employer, offering a supportive work environment where you can thrive as a Duty Manager in the vibrant community of Tenbury Wells. With competitive pay, flexible hours, and opportunities for bonuses, we prioritise employee well-being and development, fostering a culture of teamwork and customer engagement that makes every day rewarding.
