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- Tasks: Manage corporate employee benefit arrangements and support HR teams with queries.
- Company: Values-led employee benefits firm with a focus on client service.
- Benefits: £40,000+ salary, hybrid working, and career progression opportunities.
- Why this job: Join a growing team and make a real impact in employee benefits.
- Qualifications: Experience in employee benefits administration and strong communication skills.
- Other info: Collaborative environment with potential for long-term career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are a growing, values-led employee benefits and financial services firm working closely with corporate clients to design, implement and administer high-quality workplace benefit solutions. Due to continued growth, we are seeking an experienced Employee Benefits Administrator to support advisers and a portfolio of corporate clients.
The Role
Working alongside advisers, you will play a key role in overseeing and managing corporate employee benefit arrangements. This is a varied, hands-on position involving the day-to-day administration of pension and non-pension schemes, supporting HR teams and responding to employee queries. The role focuses on the ongoing servicing of workplace benefit arrangements, including renewals, membership changes and provider liaison, ensuring a consistently high level of client service.
Key Responsibilities
- Act as a primary point of contact for corporate client and employee queries
- Administer joiners and leavers across pension and insurance schemes
- Request and manage new business and renewal quotations from providers
- Process new business accurately through the back-office system
- Manage claims, on-risk matters and pension scheme administration
- Coordinate annual renewals for insurance schemes and health cash plans
- Gather and summarise scheme information from providers
- Support advisers with renewal presentations and recommendation reports
- Review and issue policy documents, accounts and client invoices
- Build strong working relationships with HR teams and insurance/pension providers
About You
You will be an organised and detail-focused administrator with proven experience in employee benefits, who enjoys working in a client-facing role and takes pride in delivering a high standard of service.
Key skills and attributes include:
- Excellent attention to detail and record-keeping skills
- Strong verbal and written communication
- Ability to multitask and work effectively under pressure
- Proactive, with a natural sense of initiative
- High integrity and discretion when handling confidential information
- Strong IT skills, including MS Word, Excel and Outlook
- Confidence building internal and external relationships
Experience & Qualifications
- Proven experience in an employee benefits administration role
- Good knowledge of insurance products and the wider benefits market
- Experience using CRM/back-office systems (Intelligent Office desirable)
- Professional qualifications such as CII RO or GR1 are advantageous
What’s on Offer
- Hybrid working between home and London offices
- Supportive, collaborative working environment
- Opportunity to develop within a growing employee benefits team
- Long-term career progression for the right individual
Employee Benefits Administrator - London employer: Blakemore Recruitment
Contact Detail:
Blakemore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Administrator - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the employee benefits field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their team. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to client service and administration. We want you to feel confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Employee Benefits Administrator - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Benefits Administrator role. Highlight your experience in employee benefits administration and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee benefits and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work – it shows you care!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Blakemore Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of employee benefits and the specific products mentioned in the job description. Familiarise yourself with pension schemes, insurance products, and the general benefits market. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your strong verbal and written communication skills. Think of examples where you've successfully managed client queries or built relationships with HR teams. Practising these scenarios can help you articulate your experience clearly.
✨Be Detail-Oriented
As an Employee Benefits Administrator, attention to detail is crucial. During the interview, highlight your organisational skills and provide examples of how you've maintained accurate records or managed complex information. This will reassure them that you can handle the administrative aspects of the role effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges they face in employee benefits administration. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
