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- Tasks: Provide 2nd line IT support and assist users across multiple locations.
- Company: Leading professional services firm in the UK with a strong reputation.
- Benefits: Competitive pay, potential for contract extension, and hands-on experience.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Passion for IT and excellent client service skills required.
- Other info: Opportunity to work in a collaborative environment with career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading professional services firm in the United Kingdom is seeking an IT Field Service Analyst for an immediate opening in their Southampton office. The successful applicant will support approximately 600 users across multiple locations in a Windows and MS Office environment. This role involves 2nd line IT support and collaboration with IT project teams, while contributing to best practice processes. Passion for IT and excellent client service skills are crucial. The position is initially for 6 months with potential extensions.
IT Field Service Analyst - 2nd Line Support (6-Month) in Eastleigh employer: Blake Morgan LLP
Contact Detail:
Blake Morgan LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Service Analyst - 2nd Line Support (6-Month) in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Field Service Analyst role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss your experience with Windows and MS Office environments. We want you to showcase your passion for IT and client service, so practice answering common interview questions.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly through us can give you a better chance of landing that dream job. Plus, it’s super easy!
We think you need these skills to ace IT Field Service Analyst - 2nd Line Support (6-Month) in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line IT support and any relevant projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your passion for IT!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Client Service Skills: Since excellent client service skills are crucial for this role, make sure to include examples of how you've provided top-notch support in previous positions. We want to know how you handle challenges and keep users happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Blake Morgan LLP
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows and MS Office. Be prepared to discuss common issues you might encounter in a 2nd line support role and how you would resolve them.
✨Showcase Your Client Service Skills
Since excellent client service skills are crucial for this role, think of examples from your past experiences where you provided outstanding support. Be ready to explain how you handle difficult situations with users.
✨Familiarise Yourself with Best Practices
Research best practice processes in IT support. Being able to discuss how you would contribute to these processes will show that you’re proactive and understand the importance of efficiency in a professional services environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you might work on, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
