At a Glance
- Tasks: Join the CRM team to manage player promotions and execute exciting campaigns.
- Company: Blair West, a growing business in the North East with a focus on diversity.
- Benefits: Equal opportunity employer committed to fairness and inclusion.
- Other info: Opportunity for growth in a fast-paced environment.
- Why this job: Be part of a dynamic team in the iGaming sector and enhance customer experiences.
- Qualifications: Experience in CRM, ideally in iGaming, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Blair West are working with a growing North East business who are looking for a CRM Exec to join the team. Ideally from the iGaming sector or someone with a strong CRM background and an interest in sport.
The opportunity:
- In this role you will contribute to the day to day operations of the CRM Team, ensuring player promotions are handled efficiently, professionally and in line with company standards.
- Set up and execute CRM campaigns across multiple channels.
- Build and configure campaign scenarios, including automated lifecycle and triggered campaigns.
- Conduct QA checks on CRM campaigns.
- Schedule and manage onsite banners, messaging and promotional placements.
- Populate campaign performance reports and maintain records of campaign results.
You’ll be the ideal candidate for this position if you have:
- Previous experience in a CRM role, ideally within the iGaming sector.
- Strong focus on delivering an excellent customer experience.
- Excellent organisational and time management skills, with the ability to prioritise workloads in a fast-paced environment.
Our Commitment:
Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. If you require reasonable adjustments at any stage during your experience with us, please speak to your consultant.
Customer Relationship Management Executive in Sunderland employer: Blair West
Blair West is an exceptional employer, offering a dynamic work environment in the thriving North East iGaming sector. With a strong commitment to employee growth and a culture that values diversity and inclusion, team members are encouraged to develop their skills while contributing to exciting CRM campaigns. The company prioritises a supportive atmosphere where every employee can thrive, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Executive in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming sector or those already working at Blair West. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss specific CRM campaigns you've worked on. Use examples that highlight your organisational skills and customer experience focus.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t just wait for the application process. Reach out directly through our website and express your enthusiasm for the role. It shows initiative!
✨Tip Number 4
Prepare for the interview! Research Blair West and their approach to CRM. Think about how you can contribute to their team and be ready to share your ideas on improving player promotions and campaign strategies.
We think you need these skills to ace Customer Relationship Management Executive in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM role. Highlight your experience in the iGaming sector or any relevant CRM background. We want to see how your skills align with what we're looking for!
Show Your Passion:Let your enthusiasm for sports and customer experience shine through in your application. We love candidates who are genuinely excited about the industry and can bring that energy to our team.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you highlight your key achievements and how they relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Blair West
✨Know Your CRM Stuff
Make sure you brush up on your CRM knowledge, especially if you've got experience in the iGaming sector. Be ready to discuss specific campaigns you've worked on and how they impacted customer engagement. This shows you're not just familiar with the tools but also understand their strategic importance.
✨Show Your Passion for Sports
Since the role involves an interest in sports, don’t shy away from sharing your enthusiasm! Talk about your favourite sports, teams, or events and how they relate to customer engagement. This personal touch can help you connect with the interviewers and demonstrate your fit for the company culture.
✨Be Organised and Ready
Given the fast-paced environment, showcase your organisational skills. Bring a portfolio of your past work, including campaign performance reports and examples of successful promotions. This not only highlights your experience but also shows that you’re prepared and serious about the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's CRM strategies and future campaigns. This demonstrates your genuine interest in the role and helps you assess if the company aligns with your career goals. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.
