Product Manager

Product Manager

Sunderland Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead product development, enhance customer onboarding, and improve product delivery.
  • Company: Blair West supports a dynamic SaaS business focused on expense management solutions.
  • Benefits: Work closely with the Managing Director and gain exposure to the full product lifecycle.
  • Why this job: Join a fast-growing company where your insights directly shape product enhancements.
  • Qualifications: 2+ years in product management or related SaaS roles; strong analytical and communication skills required.
  • Other info: Blair West values diversity and inclusion, ensuring a supportive recruitment process.

The predicted salary is between 36000 - 60000 £ per year.

Blair West is supporting an exciting SaaS business specialising in expense management solutions, to find a Product Manager.

Reporting directly to the Managing Director, this role sits at the heart of product development, working closely with Leadership and the wider development team.

This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery.

The opportunity:

  • Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives.
  • Turn customer insights into actionable product enhancements. Define requirements, create user stories, and set acceptance criteria for the development team.
  • Support sprint planning, stand-ups, retrospectives, and other Agile ceremonies.
  • Conduct UAT and QA testing to validate new features and maintain quality standards.
  • Contribute to the design and improvement of customer self-onboarding processes.
  • Develop materials such as user guides, FAQs, and tutorials to enhance the user experience.
  • Provide domain expertise and technical support to both customers and internal teams.

You’ll be the ideal candidate for this position if you have:

  • At least 2 years’ experience in product management, QA testing, or a related SaaS role.
  • Strong analytical and problem-solving skills, with the ability to simplify complex issues.
  • Excellent communication skills and the ability to lead customer-facing workshops and interactions.
  • Experience gathering and translating customer insights and feedback into product improvements.
  • A solid understanding of Agile methodologies and product development management tools.
  • The ability to learn new software quickly and apply technical knowledge to support customers.
  • Familiarity with expense management or financial/accounting software (preferred, not essential).
  • Excellent communication skills and experience working with cross-functional teams.

The benefits included with this opportunity:

  • Opportunity to work directly with the Managing Director and play a key role in shaping the product.
  • Exposure to the full product lifecycle in a fast-growing SaaS business using new and emerging technologies.
  • A role offering both strategic input and hands-on product management and delivery.

Our commitment

Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. Please speak to their consultant if you require reasonable adjustments at any stage during their experience with us.

Product Manager employer: Blair West

Blair West is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Product Manager in a fast-growing SaaS business, you will have the unique opportunity to work closely with the Managing Director and influence the product roadmap while enjoying a culture that values diversity and inclusion. With a commitment to employee growth and development, you will gain exposure to the full product lifecycle and be part of a team that prioritises both strategic input and hands-on delivery.
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Contact Detail:

Blair West Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Manager

✨Tip Number 1

Familiarise yourself with Agile methodologies, as this role heavily involves Agile ceremonies. Brush up on your knowledge of sprint planning and retrospectives to demonstrate your understanding during interviews.

✨Tip Number 2

Showcase your analytical skills by preparing examples of how you've turned customer insights into actionable product enhancements in previous roles. This will highlight your ability to align product development with market needs.

✨Tip Number 3

Prepare to discuss your experience with QA testing and UAT processes. Being able to articulate how you ensure quality standards in product delivery will set you apart from other candidates.

✨Tip Number 4

If you have any familiarity with expense management or financial software, make sure to mention it. Even if it's not essential, it can give you an edge and show your interest in the industry.

We think you need these skills to ace Product Manager

Product Roadmap Development
Customer Insights Analysis
User Story Creation
Acceptance Criteria Definition
Agile Methodologies
UAT and QA Testing
Customer Onboarding Process Design
Technical Support Skills
Communication Skills
Cross-Functional Team Collaboration
Problem-Solving Skills
Analytical Skills
Experience with SaaS Products
Familiarity with Expense Management Software

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in SaaS or related roles. Emphasise your analytical skills and any experience with Agile methodologies.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to turn customer insights into actionable product enhancements.

Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully led workshops or collaborated with cross-functional teams in your application.

Highlight Relevant Projects: If you have experience with UAT, QA testing, or developing user guides, make sure to include these in your application. Detail any projects where you contributed to improving customer onboarding processes.

How to prepare for a job interview at Blair West

✨Understand the Product Roadmap

Familiarise yourself with the company's product roadmap and be prepared to discuss how your experience aligns with their strategic objectives. Highlight any relevant projects where you've defined or executed a product roadmap.

✨Showcase Your Analytical Skills

Be ready to demonstrate your analytical and problem-solving skills. Prepare examples of how you've simplified complex issues in previous roles, especially in relation to customer insights and product enhancements.

✨Communicate Effectively

Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to lead discussions on customer-facing workshops and share how you've successfully collaborated with cross-functional teams.

✨Familiarity with Agile Methodologies

Brush up on Agile methodologies and be ready to discuss your experience with sprint planning and other Agile ceremonies. Share specific examples of how you've contributed to UAT and QA testing in past roles.

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