At a Glance
- Tasks: Support the adoption service by managing electronic filing and coordinating meetings.
- Company: Join a passionate team at Blaenau Gwent making a real difference.
- Benefits: Part-time hours, flexible work environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on empowering staff and enhancing services.
- Why this job: Be part of a meaningful mission while developing your administrative skills.
- Qualifications: 5 GCSEs (A-C), typing skills, and commitment to NVQ 3.
The predicted salary is between 20000 - 28000 £ per year.
A permanent, part time position (22.5 hours a week) has arisen within the South East Wales Adoption Service (SEWAS) for an experienced and enthusiastic individual to join the team at Mamhilad. The position will involve working from the SEWAS office a minimum of one day per week.
The successful candidate will be responsible for the maintenance of electronic filing systems and databases (including Civica and WCCIS) and the co-ordination and minute taking of complex meetings relating to adoption e.g. Adoption Panels, which need to be transcribed in a timely manner.
You must have experience of carrying out administrative duties in an office environment. It is essential that you are able to work on your own initiative and meet the deadlines/timescales for a busy adoption service.
Educational attainments essential for the position are 5 GCSEs (A-C or equivalent), typing or keyboarding skills and NVQ 3 or equivalent (or commitment to working toward achieving NVQ 3).
Thorough pre-employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a disclosure of criminal records. This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive pre-employment screening process will be undertaken which will include a basic disclosure.
For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.
About us: At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.
Want to ask us a question? For further information or if you would like to have an information discussion, please contact Joanne Mirza 01495 369490.
Closing Date: 23rd March 2026, midnight
Interview Date: 23rd April 2026
Service Support Assistant in Pontypool employer: Blaenau Gwent County Borough Council
At Blaenau Gwent, we pride ourselves on being an excellent employer, offering a supportive work culture that values the contributions of our staff in making meaningful changes within the community. Our part-time Service Support Assistant role provides flexible working hours, opportunities for professional development, and a chance to be part of a dedicated team focused on enhancing adoption services in South East Wales. Join us in a rewarding environment where your skills will directly impact the lives of others.
Contact Details:
Blaenau Gwent County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Assistant in Pontypool
✨Tip Number 1
Network like a pro! Reach out to people in the adoption sector or those who work at SEWAS. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed complex tasks or meetings in the past. This will demonstrate your ability to handle the responsibilities of the Service Support Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our passionate team at Blaenau Gwent.
We think you need these skills to ace Service Support Assistant in Pontypool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the job description. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Admin Skills:Since this role involves a lot of administrative duties, be sure to mention any previous experience you have with electronic filing systems and databases. We love seeing candidates who are organised and detail-oriented!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff. No fluff, just the good bits!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Blaenau Gwent County Borough Council
✨Know Your Stuff
Make sure you’re familiar with the electronic filing systems and databases mentioned in the job description, like Civica and WCCIS. Brush up on your administrative skills and be ready to discuss how your experience aligns with the role.
✨Show Your Initiative
Since the role requires working on your own initiative, think of examples from your past where you took charge of a project or task. Be prepared to share these stories during the interview to demonstrate your proactive approach.
✨Master Minute Taking
As minute taking is a key part of the job, practice summarising meetings or discussions beforehand. You might even want to bring a sample of your minutes to show your organisational skills and attention to detail.
✨Prepare for Screening Questions
Given the thorough pre-employment screening process, be ready to discuss your background openly. Familiarise yourself with the Rehabilitation of Offenders Act 1974 and be honest about any relevant history, as transparency is crucial.
