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- Tasks: Support teams by managing workflows, recruitment, and financial administration.
- Company: Dynamic local authority team with a focus on innovation and improvement.
- Benefits: Flexible working from home, competitive salary, and career development opportunities.
- Why this job: Join a vibrant team and make a real difference in business processes.
- Qualifications: Strong IT skills, attention to detail, and ability to multitask in a fast-paced environment.
- Other info: Agile role with opportunities for growth and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Are you enthusiastic and motivated to influence and improve business processes and support busy teams? Are you able to prioritise tasks, be innovative and multi-task on a daily basis? Do you enjoy working from home and being part of a busy office environment? If so, we would like to hear from you.
Business Support is a dynamic team supporting various departments across the local authority. We provide a comprehensive administrative support service that includes management of service requests, handling of incoming calls, organisation of workflow and management of internal processes.
Responsibilities- Assisting the Senior Business Support Officer with staff recruitment, allocation of work including providing advice, support and daily supervision.
- Managing staff resources in relation to absence to ensure business continuity.
- Supporting the Senior Business Support Officer in identifying and implementing improvements and changes to the service, developing Standard Operating Procedures and upskilling staff appropriately.
- Maintaining and developing systems, creating new users and allocating access. Having responsibility as a superuser / admin for specific service systems.
- Take a lead in the financial administration for the team.
- Undertake all activities in relation to the organization of meetings, including the transcription of notes.
- The use of a variety of systems across the authority – including hybrid mail, the use of Teams channels and Microsoft solutions.
The post holder will supervise a team of eight individuals and support the work of the Technical Services department. This is a key role in ensuring support for these services and their clients, including the delivery of financial processes, and developing internal processes. The post holder would need to demonstrate a high degree of accuracy, financial competency, attention to detail and strong communication skills when collaborating with wider services and the team. Knowledge of financial systems, such as Civica, and processes is desirable.
We are looking for team players who have the skills, experience and flexibility to enable them to prioritise and manage several tasks within a busy fast paced environment, both within the office and whilst working from home. Exceptional IT skills, including working with MS 365, Office and Teams are essential attributes.
The position carries an Approved Casual Car Allow, therefore access to a vehicle for work purposes is a requirement. Thorough pre-employment screening is undertaken during the recruitment process. This role is an agile position, the successful candidate would be expected to attend The General Offices, Ebbw-Vale, a minimum of twice per week.
Closing Date: 3rd February 2026
Interview Date: 11th February 2026
Business Support Officer - Level 1 in London employer: Blaenau Gwent County Borough Council
Contact Detail:
Blaenau Gwent County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Level 1 in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and the specific team you'll be working with. Think about how your skills can improve their processes and support their busy environment. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on your communication skills and how you can demonstrate your attention to detail and financial competency. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our dynamic team. Let’s get you that job!
We think you need these skills to ace Business Support Officer - Level 1 in London
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for improving business processes shine through in your application. We want to see how motivated you are to support busy teams and make a difference!
Highlight Your Multi-Tasking Skills: Make sure to mention your ability to juggle multiple tasks effectively. We’re looking for team players who can prioritise and manage their workload in a fast-paced environment.
Be Detail-Oriented: Since accuracy is key in this role, emphasise your attention to detail in your application. Share examples of how you've maintained high standards in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with StudySmarter.
How to prepare for a job interview at Blaenau Gwent County Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as managing service requests and supporting staff recruitment. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Multi-Tasking Skills
Since this position requires juggling multiple tasks, prepare examples from your past experiences where you've successfully managed several responsibilities at once. Be ready to discuss how you prioritised tasks and maintained accuracy under pressure, as this will highlight your ability to thrive in a busy environment.
✨Demonstrate Your IT Proficiency
As exceptional IT skills are essential for this role, brush up on your knowledge of MS 365, Office, and Teams. If you have experience with financial systems like Civica, be sure to mention it. You might even want to prepare a few questions about the systems used by the company to show your genuine interest.
✨Prepare for Team Dynamics
Since you'll be supervising a team, think about your leadership style and how you can support and upskill your colleagues. Prepare to discuss how you would handle team dynamics and ensure business continuity during staff absences. This will demonstrate your capability to lead and collaborate effectively.
