HR Support Officer

HR Support Officer

Clevedon Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our HR team to support employee relations and recruitment processes.
  • Company: Blaenau Gwent is dedicated to making a positive impact through empowering staff.
  • Benefits: Enjoy agile working, improving your work-life balance and overall wellbeing.
  • Why this job: Gain hands-on HR experience in a friendly, dynamic environment with creative opportunities.
  • Qualifications: Level 3 HR qualification or equivalent; Level 5/7 CIPD desirable.
  • Other info: This role is home-based and offers a secondment opportunity for current Council employees.

The predicted salary is between 28800 - 43200 £ per year.

This post is also offered as a secondment opportunity to permanent employees of the Council. Before applying you should seek approval to be released from your current position.

An exciting opportunity has arisen within Organisational Development for an enthusiastic, highly motivated individual to join a busy HR Team. Your day-to-day activities will vary, combining employee relations support to the Business Partners, assisting with case management and providing an advisory and interpretation service to managers and employees on a wide range of employment related issues.

The Council operates an agile working policy; this role is designated Agile Worker – home based and will offer the successful candidate the benefits to improve work life balance, increase wellbeing, health and happiness. Supporting managers with the delivery of an efficient and effective recruitment and selection service, you will be responsible for job evaluation processes, pre-employment checks and eligibility of DBS checks. You will also assist in the development and implementation of key projects and will contribute to the design and delivery of manager briefing sessions.

Suitable for a newly qualified individual, this role provides the opportunity for you to gain experience and personally develop alongside a skilled team of HR professionals in a busy, friendly HR Team. You will have the flexibility to use your initiative and creativity to work on solutions to improve processes and create meaningful relationships with internal stakeholders.

Knowledge, skills and experience required for this role include:

  • Good knowledge of employment law and HR practice
  • Ability to communicate confidently at all levels both written and orally
  • Strong administration skills and experience with Microsoft Office
  • Able to prioritise own workload
  • Excellent customer service skills
  • Experience of working in HR, administering technical HR practices and procedures
  • Possess a Level 3 qualification in HR or equivalent with a willingness to develop
  • Possess or studying towards Level 5/7 of the CIPD qualification would be desirable

Thorough pre-employment screening is undertaken during the recruitment process. The postholder will be required to complete an application for a Disclosure of Criminal Records. Access to a vehicle for work purposes is a requirement of the role.

If you think you have the skills, knowledge and experience to make an immediate and positive contribution to our team then we would be interested in hearing from you. If you wish to discuss the role further please contact Dominic Dickson, Senior HR Business Partner on 07772 190 749.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive pre-employment screening process will be undertaken which will include an Enhanced Disclosure with Child Barred List.

Closing Date: 11th July 2025 at 12:00 midnight

Interview Date: TBC

HR Support Officer employer: Blaenau Gwent County Borough Council

Blaenau Gwent Council is an excellent employer that prioritises employee wellbeing and work-life balance through its agile working policy, allowing HR Support Officers to work from home. The supportive and friendly HR team fosters a culture of personal development and creativity, providing opportunities for newly qualified individuals to gain valuable experience while contributing to meaningful projects. With a commitment to empowering staff and enhancing services, Blaenau Gwent Council stands out as a rewarding place to build a career in HR.
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Contact Detail:

Blaenau Gwent County Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Support Officer

✨Tip Number 1

Familiarise yourself with the specific HR practices and employment laws relevant to the role. This will not only help you in interviews but also demonstrate your commitment to understanding the field.

✨Tip Number 2

Network with current or former employees of the Council, especially those in HR roles. They can provide valuable insights into the team culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss your experience with case management and employee relations support. Think of specific examples where you've successfully navigated these areas, as this will showcase your practical knowledge.

✨Tip Number 4

Highlight your customer service skills during any discussions or interviews. Being able to communicate effectively and build relationships is crucial in HR, so be ready to share how you've excelled in this area.

We think you need these skills to ace HR Support Officer

Knowledge of Employment Law
HR Practices and Procedures
Strong Communication Skills
Written and Oral Communication
Administration Skills
Microsoft Office Proficiency
Workload Prioritisation
Customer Service Skills
Experience in HR
Job Evaluation Processes
Pre-employment Checks
DBS Check Eligibility
Project Development and Implementation
Manager Briefing Session Design
Level 3 HR Qualification or Equivalent
Willingness to Develop Professionally
CIPD Level 5/7 (Desirable)
Initiative and Creativity in Problem Solving
Relationship Building with Stakeholders

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the HR Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous HR experience or relevant qualifications, especially your knowledge of employment law and HR practices. Mention specific examples where you have successfully supported managers or handled employee relations.

Showcase Communication Skills: Since the role requires strong communication abilities, provide examples in your application that demonstrate your written and oral communication skills. This could include experiences where you effectively communicated with various stakeholders.

Express Your Initiative: The job encourages creativity and initiative. In your application, discuss instances where you took the lead on projects or improved processes. This will show your potential to contribute positively to the HR team.

How to prepare for a job interview at Blaenau Gwent County Borough Council

✨Know Your Employment Law

Brush up on your knowledge of employment law and HR practices before the interview. Being able to discuss relevant legislation confidently will show that you are well-prepared and knowledgeable about the field.

✨Demonstrate Strong Communication Skills

Prepare to showcase your ability to communicate effectively at all levels. Practice articulating your thoughts clearly, both in writing and verbally, as this is crucial for the role.

✨Highlight Your Administration Skills

Be ready to discuss your experience with administration and Microsoft Office. Provide examples of how you've successfully managed workloads and maintained organisation in previous roles.

✨Show Enthusiasm for Development

Express your willingness to learn and develop within the HR field. Mention any ongoing studies towards CIPD qualifications and how you plan to apply your knowledge in the role.

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