Blaenau Gwent County Borough Council is seeking Community Hub Representatives based in Libraries across the borough. You will handle high volumes of customer enquiries via face to face, phone, email and digital channels, delivering a friendly, efficient service and providing accurate information across council services.
The role requires excellent communication, empathy, and strong IT/digital skills. A pre-employment disclosure will be undertaken and the post supports a digital-first approach.
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Community Hub Customer Advisor – Digital-First Support in Abertillery employer: Blaenau Gwent County Borough Council
Blaenau Gwent County Borough Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment. As a Community Focused Schools Lead Officer, you will have the opportunity to make a tangible impact on the lives of children and families while benefiting from ongoing professional development and collaboration with passionate colleagues. Join us in shaping community-driven schools that truly reflect the needs of our local families and partners.
Contact Details:
Blaenau Gwent County Borough Council Recruitment Team
