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- Tasks: Coordinate repairs and support maintenance for a high-quality asset management service.
- Company: Dynamic property management company with a focus on customer satisfaction.
- Benefits: Competitive salary, generous holiday, health resources, and pension scheme.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Join a fast-paced role where you can make a real difference for customers.
- Qualifications: Strong organisational skills and a customer-focused mindset.
The predicted salary is between 28073 - 30351 £ per year.
Full Time 35 Hours, Permanent Edinburgh or Glasgow based with at least one day per week in the office. £28,073 - £30,351
We’re looking for an organised and customer-focused Property Co-ordinator to support the delivery of a high-quality asset management service. This is a fast-paced role where you’ll help coordinate repairs, support maintenance programmes, and ensure excellent service for our customers.
Key Responsibilities- Coordinate reactive repairs and void works in line with targets
- Respond to customer enquiries and provide clear advice
- Support planned and cyclical maintenance programmes
- Monitor contractor performance and customer satisfaction
- Maintain accurate records, reports, and compliance systems
- Communicate effectively with customers and stakeholders
- Promote digital services and self-service options
- Experience in an administrative or office-based role
- Strong organisational, IT, and communication skills
- Ability to prioritise and manage a varied workload
- Customer-focused with a proactive approach
- Experience in property maintenance, contractors, or social housing
- Relevant qualification (or willingness to work towards one)
- Company sick pay scheme on completion of probationary period
- 34 days’ holiday per annum, pro rata for part-time hours
- Access to Health and Wellbeing resources such as 24/7 GP Service, Physiotherapy and Employee Assistance Program and in-house Mental Health First Aiders
- Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
- Company pension scheme
Property Co-Ordinator employer: Blackwood Homes and Care
Contact Detail:
Blackwood Homes and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Co-Ordinator
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to property coordination. Think about how your skills align with their needs, especially around customer service and organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Property Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Co-Ordinator role. Highlight your organisational skills and any relevant experience in property maintenance or customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's through your CV or cover letter, we want to see that you can communicate effectively with customers and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in our fast-paced environment!
How to prepare for a job interview at Blackwood Homes and Care
✨Know Your Stuff
Make sure you understand the key responsibilities of a Property Co-Ordinator. Brush up on how to coordinate repairs and manage customer enquiries. Familiarise yourself with property maintenance processes and be ready to discuss any relevant experience you have.
✨Show Off Your Organisational Skills
This role requires strong organisational abilities, so prepare examples that showcase your skills. Think about times when you successfully managed multiple tasks or prioritised workloads effectively. Be ready to explain your approach to keeping things organised.
✨Customer Focus is Key
Since this position is all about providing excellent service, come prepared with examples of how you've gone above and beyond for customers in the past. Highlight your proactive approach and how you handle customer feedback or complaints.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to engage with both customers and stakeholders.