At a Glance
- Tasks: Engage with customers face-to-face and support exciting event campaigns.
- Company: Dynamic team in Central London with a focus on customer service.
- Benefits: Daily fee, commission, training sessions, and networking opportunities.
- Other info: Perfect for recent graduates or anyone looking to switch careers.
- Why this job: Kickstart your career in a fun, collaborative environment with growth potential.
- Qualifications: No experience needed; just bring your enthusiasm and communication skills.
The predicted salary is between 22050 - 26950 £ per year.
Immediate Start – Central London (Full-time Equivalent)
Are you looking to start a new opportunity within a customer-facing environment? Interested in developing new skills while working as part of a team?
Please Read Before Applying: Candidates must be eligible to work in the UK and have full-time equivalent availability (5 FULL days a week).
Our client is looking for proactive and customer-focused individuals to join their London-based team. They currently have openings within their event campaigns team, representing recognised brands through retail pop-ups, promotional events and other event-based settings. Successful individuals will support face-to-face customer acquisition activities while delivering a professional customer experience. This opportunity is suitable for individuals looking to broaden existing skills within a customer-facing environment.
Client training, invitations to daily upskilling sessions and ongoing support are available from the start.
Could This Opportunity Suit You?
- Full-time equivalent availability (5 full working days per week).
- Confident engaging with customers in face-to-face environments.
- Enjoy working as part of a collaborative and supportive team.
- Committed to delivering a high standard of customer service.
- Strong English communication skills (spoken and written) are essential due to the customer-facing nature of the role.
What’s on Offer?
- Financial Rewards: A Brand Awareness Fee (earn a daily fee paid to you, only applicable when representing a client for a day), plus commission and performance incentives.
- Client Training & Upskilling: Opportunities to attend client training alongside invitations to daily upskilling sessions from the start.
- Business Development: Opportunities to broaden existing skills and support wider team activities may become available over time.
- Networking & Experiences: Opportunities to attend networking events, annual R&Rs, recognition experiences and national travel opportunities may become available.
- Team Environment: A collaborative culture with optional team socials and activities throughout the year.
No previous experience is necessary. Individuals from sales, retail, hospitality, customer service, promotions, marketing, warehouse operations, front of house and other customer-facing backgrounds may have transferable skills relevant to this opportunity. Individuals looking to begin their career or change industries are encouraged to apply. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full-time equivalent opportunities (5 full days per week). Roles are based in Central London and candidates will be required to commute here.
*Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Sales & Customer Service Advisor - Entry Level employer: BlackwaterRecruitment
BlackwaterRecruitment is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in the heart of London. With flexible schedules, performance incentives, and opportunities to attend social events and workshops, employees are encouraged to thrive both personally and professionally in a supportive environment. This entry-level Sales Advisor role is perfect for those looking to kickstart their career in sales while being part of a vibrant team.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Advisor - Entry Level
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at BlackwaterRecruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like BlackwaterRecruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales & Customer Service Advisor - Entry Level
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to BlackwaterRecruitment:Your cover letter is your chance to shine! Tell us why you want to work at BlackwaterRecruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at BlackwaterRecruitment!
How to prepare for a job interview at BlackwaterRecruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
