At a Glance
- Tasks: Engage customers face-to-face at pop-ups and events while providing excellent service.
- Company: Dynamic company representing non-profit brands in London.
- Benefits: Weekly earnings, commission, training, and a supportive team environment.
- Other info: Join a fun team with opportunities for networking and recognition.
- Why this job: Kickstart your career in sales and customer service with hands-on experience.
- Qualifications: No experience needed, just a positive attitude and great communication skills.
The predicted salary is between 29000 - 32000 £ per year.
Looking to develop your skills within a customer‑facing sales environment? Our client offers the opportunity to gain practical experience in a face‑to‑face sales and customer service environment, supported by experienced sales professionals from day one.
Based in London, the company represents recognised non‑profit brands through retail pop‑ups, promotional events and other event‑based campaigns. Due to continued growth, they are expanding the sales team with enthusiastic individuals interested in building communication, customer engagement and sales skills.
Full‑time equivalent availability (5 full working days per week) is required. Candidates currently in education or international students are not considered.
What They’re Looking For- English communication and interpersonal skills, confidence engaging with people in face‑to‑face environments.
- No previous experience needed – experience in customer‑facing roles is welcomed.
- Comfortable working independently and as part of a collaborative team.
- A positive attitude with enthusiasm for learning and developing new skills.
- Full‑time equivalent availability (5 full working days per week).
- Engage customers face‑to‑face through retail pop‑ups, promotional events and other event‑based campaigns across London.
- Provide information about products and services while answering customer enquiries.
- Deliver a positive and professional customer experience.
- Support customer acquisition activities and accurately complete relevant customer records.
- Financial Rewards: A Brand Awareness Fee (earned daily when representing a client for a full day), plus commission and performance incentives. Earnings are paid weekly.
- Client Training & Upskilling: Opportunities to attend client training and daily upskilling sessions focused on communication, customer engagement and brand representation.
- Team Environment: A supportive culture with regular social activities and opportunities to work alongside experienced individuals.
- Travel & Recognition: Top performers may be invited to networking events, annual R&Rs, recognition events and team activities.
This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (where applicable), plus commission and performance incentives. No previous experience is needed. Applicants with experience in customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse or other customer‑facing roles may have transferable skills relevant to this opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Advisor - Entry Level in Croydon
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like BlackwaterRecruitment value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like BlackwaterRecruitment a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with BlackwaterRecruitment!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like BlackwaterRecruitment.
We think you need these skills to ace Sales & Customer Service Advisor - Entry Level in Croydon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for BlackwaterRecruitment!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at BlackwaterRecruitment
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
