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- Tasks: Manage client relationships and lead strategic fundraising campaigns for charities.
- Company: A trusted field marketing and fundraising organisation with 27 years of experience.
- Benefits: Competitive salary, hybrid work options, and a supportive company culture.
- Why this job: Make a real difference by helping charities raise funds for good causes.
- Qualifications: Experience in account management and excellent communication skills required.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 35000 - 40000 £ per year.
Hours: 9:00 to 5:30pm (some flexibility required, due to occasional weekend meetings)
Salary: £35-40K DOE
Location: London N19 3JD (hybrid/work from home will be available after initial period)
Our client is a large field marketing and fundraising organisation with associated Sales offices based all over the UK. They are one of the most trusted partners in the outsourced field sales and marketing industry, they have been running for the past 27 years and are continuing to grow the industry and provide exceptional service to their clients.
As a Client Relationship Manager, you will be the bridge between their charity partners and the suppliers, ensuring every campaign is strategic, compliant, and high-performing.
Key Responsibilities:- Develop and manage strong key stakeholder relationships
- Provide strategic planning and effective leadership for campaign setup
- Day to day management of accounts, being the main point of contact for clients and suppliers
- Work closely with operational team to help deliver campaigns that meet client needs
- Product development / innovation
- Develop client campaign materials and training for each fundraising campaign in line with all legal and regulatory requirements
- Manage forecasts, ensuring they are deliverable
- Liaise with all internal departments and suppliers to meet or exceed all campaign deliverables
- Develop reporting suite in line with business requirements
- Conduct quarterly review meetings with clients and senior management team
- Experience in similar type of Account Management or CRM role is required
- Proven experience of contract negotiation and management of a portfolio of multiple accounts
- Excellent organisational skills with experience in developing business cases, financial modelling and project implementation
- Excellent communication skills including proven experience of presenting/training
- Ability to work to tight deadlines and work both independently and in a team
- Experience within the Charitable fundraising sector would be advantageous but not essential.
- Working with charities and non-profits to help provide them more donors and raise money for good causes
- Initial training and onboarding to help you get started and understand their business and your role
- Company events
- Well reviewed online by staff, clients and suppliers
- Excellent company culture offering great opportunities for progression and taking on extra responsibilities
- Hybrid/work from home opportunity (after initial period)
If you are interested or want to know more, please apply to this advert with your most up to date CV, outlining your account management or CRM experience and if you are successful a recruiter will be in contact to speak with you further about the role and your suitability.
Client Relationship Manager employer: BlackwaterRecruitment
Contact Detail:
BlackwaterRecruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their campaigns and think about how your skills can help them achieve their goals. This will show you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a Client Relationship Manager, you’ll need to present ideas clearly and confidently. Grab a friend or family member and do some mock interviews to get comfortable with articulating your experience and ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your relevant experience in account management and any skills that match the job description. We want to see how you can bridge the gap between clients and suppliers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with charities and how your background makes you a great fit for this role. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure to demonstrate your skills in your application. Whether it's through your writing style or examples of past presentations, let us know how you can effectively engage with stakeholders.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at BlackwaterRecruitment
✨Know Your Client
Before the interview, do your homework on the organisation and its charity partners. Understand their mission, values, and recent campaigns. This will help you demonstrate your genuine interest and show how you can contribute to their goals.
✨Showcase Your Communication Skills
As a Client Relationship Manager, communication is key. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. Be ready to discuss how you handle difficult conversations or negotiations, as this will highlight your experience in managing relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing multiple accounts or dealing with tight deadlines. Think of relevant experiences where you successfully navigated similar challenges and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the types of campaigns you'll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
