Business Support Office Manager

Business Support Office Manager

London Full-Time 42500 - 57500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations and ensure outstanding client experiences in a prestigious law firm.
  • Company: Join a respected regional law firm with a strong national presence and commitment to excellence.
  • Benefits: Enjoy a competitive salary, excellent benefits, and a friendly, inclusive culture.
  • Why this job: Make a real impact in a collaborative environment while leading a high-profile office.
  • Qualifications: Proven experience in office management, strong organisational skills, and a professional presence required.
  • Other info: This role offers a unique opportunity to work closely with legal professionals and senior stakeholders.

The predicted salary is between 42500 - 57500 £ per year.

Salary: £50,000 - £60,000 + Excellent Benefits

Location: City of London (Fully Office-Based)

Hours: Full-time, 35 hours per week

Are you an experienced Office or Facilities Manager ready to take the next step in your career? Looking to bring your expertise to a dynamic, professional environment where you’ll make a real impact?

We are working in partnership with a prestigious regional law firm with a strong national presence, currently seeking a talented Business Support Office Manager to join their London office. This is a rare and exciting opportunity to take the lead on the operational delivery of a high-profile City office and client suite, ensuring it runs seamlessly and to the highest standard.

This is a key role in the business, combining first-class facilities and office management with the highest standards of client service. You’ll be the go-to person on-site, representing both the firm and its commitment to operational excellence - a pivotal presence in an environment where presentation, professionalism and precision matter.

What you'll be doing:

  • Managing the day-to-day operations of the London office, including line management of client suite and central support staff
  • Ensuring a consistently outstanding client experience in the firm’s prestigious client suite
  • Overseeing all facilities-related functions - from supplier and contractor management, to IT coordination, procurement and post-room operations
  • Taking responsibility for compliance with health and safety legislation and the firm’s own risk and compliance procedures
  • Working closely with national business support teams to ensure consistency and excellence across the firm’s offices

What we’re looking for:

  • Proven experience in office or facilities management, ideally within a law firm or professional services environment
  • A polished, professional presence with exceptional stakeholder management and interpersonal skills
  • Strong organisational ability and a proactive approach to problem-solving
  • A confident, collaborative individual who thrives in a fast-paced environment and enjoys leading others
  • A solid understanding of HSE legislation and experience ensuring compliance within a professional setting

Why this role?

This is more than just a management position - it’s an opportunity to play a vital role in one of the firm’s flagship offices, working alongside legal professionals and senior stakeholders in a truly collaborative setting. The firm offers a friendly, inclusive culture and a real commitment to staff wellbeing, alongside a competitive salary and excellent benefits package.

Interested in this fantastic opportunity? Apply today or get in touch for a confidential discussion. This is a brilliant chance to elevate your career with a respected firm that values your contribution.

Business Support Office Manager employer: Blackwater Recruitment

Join a prestigious regional law firm in the heart of the City of London, where your role as Business Support Office Manager will be pivotal in ensuring operational excellence and outstanding client service. With a strong commitment to employee wellbeing, a friendly and inclusive work culture, and ample opportunities for professional growth, this is an exceptional employer that values your contributions and offers a competitive salary alongside excellent benefits.
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Contact Detail:

Blackwater Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Office Manager

✨Tip Number 1

Network with professionals in the legal and facilities management sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights or connections within the firm you're targeting.

✨Tip Number 2

Research the law firm thoroughly. Understand their values, culture, and recent developments. This knowledge will help you tailor your approach and demonstrate your genuine interest during any discussions.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed office operations in the past. Highlight your experience in ensuring compliance with health and safety legislation, as this is crucial for the role.

✨Tip Number 4

Showcase your leadership skills by discussing how you've effectively led teams in fast-paced environments. Be ready to explain your proactive problem-solving approach and how it has positively impacted previous workplaces.

We think you need these skills to ace Business Support Office Manager

Office Management
Facilities Management
Stakeholder Management
Interpersonal Skills
Organisational Skills
Problem-Solving Skills
Health and Safety Compliance
Supplier Management
IT Coordination
Procurement
Client Service Excellence
Team Leadership
Communication Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in office or facilities management, particularly within a law firm or professional services environment. Use specific examples to demonstrate your skills in stakeholder management and problem-solving.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the firm. Mention how your previous experiences align with the responsibilities outlined in the job description, emphasising your ability to ensure an outstanding client experience.

Highlight Compliance Knowledge: Since compliance with health and safety legislation is crucial for this role, make sure to include any relevant certifications or experiences that demonstrate your understanding of HSE legislation and risk management procedures.

Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams or managed operations in a fast-paced environment. This will help illustrate your capability to thrive in the dynamic setting described in the job posting.

How to prepare for a job interview at Blackwater Recruitment

✨Showcase Your Experience

Be prepared to discuss your previous roles in office or facilities management, especially within a law firm or professional services environment. Highlight specific examples where you successfully managed operations and improved client experiences.

✨Demonstrate Stakeholder Management Skills

Since this role requires exceptional interpersonal skills, think of instances where you've effectively communicated with various stakeholders. Be ready to explain how you built relationships and resolved conflicts in a professional setting.

✨Understand Compliance and HSE Legislation

Brush up on health and safety legislation and compliance procedures relevant to the role. Be prepared to discuss how you've ensured compliance in your previous positions and how you would approach it in this new role.

✨Exude Professionalism and Confidence

As the go-to person in the office, it's crucial to present yourself as polished and professional. Practice your body language, tone, and overall presence to ensure you convey confidence and competence during the interview.

Business Support Office Manager
Blackwater Recruitment
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  • Business Support Office Manager

    London
    Full-Time
    42500 - 57500 £ / year (est.)

    Application deadline: 2027-06-01

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    Blackwater Recruitment

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