At a Glance
- Tasks: Engage with customers face-to-face and support exciting campaigns for non-profit organisations.
- Company: Established sales and marketing company in Maidstone with a supportive team culture.
- Benefits: Weekly pay, performance incentives, and opportunities for training and networking events.
- Other info: No experience necessary; training provided to help you succeed.
- Why this job: Gain practical experience in customer service while making a positive impact.
- Qualifications: Strong English communication skills and full-time availability required.
The predicted salary is between 20000 - 25000 £ per year.
Entry Level Sales and Customer Service Assistant - Central Maidstone Immediate Starts Available (Full-Time Equivalent Opportunity)Looking for an opportunity that will help you broaden existing skills within a customer-facing environment Interested in gaining practical experience while working as part of a supportive team Based in Maidstone, our client's well-established sales and marketing company is currently recruiting enthusiastic Sales and Customer Service Assistants due to continued expansion and increasing client demand.
Please
Note: This opportunity is only suitable for candidates who are eligible to work in the UK and have Full-Time Equivalent Availability (4–5 full working days per week).
Strong English communication skills due to the customer-facing nature of the opportunity.
Full-Time Equivalent Availability (4–5 full working days per week).
Ability to commute to the Maidstone office each working day.
Individuals interested in a long-term customer-facing opportunity.
What You'll Receive A Brand Awareness Fee (earn a daily fee paid to you, only applicable when representing a client for a full day) , where applicable, plus commission and performance incentives.
Earnings are paid weekly.
Invitations to attend client training alongside daily upskilling sessions focused on communication, customer engagement and brand representation.
Recognition opportunities may be available based on performance.
Top performers may be invited to networking events, annual R&R s and other company experiences (award galas, company events etc)What You'll Be Doing Represent recognised non-profit organisations through face-to-face customer engagement within residential campaigns.
Support customer acquisition activities while delivering a professional customer experience.
Engage with members of the public, providing information about products and services.
Attend client training and invitations to daily upskilling sessions.
They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful.
No experience is necessary in this full-time equivalent, subcontracted role as access to full client and product training will be given to help expand your knowledge for residential campaigns.
Retail, Administration, Administrator, Receptionist, Customer Service, Marketing, Sales, Customer Service Advisor, Promotions, Events, or any kind of hotel, front of house or bar experience.
Why If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales, customer service skills.
This opportunity is not suitable for candidates currently in education (school, college or university) or current international students.
Due to the availability required, our client is looking for individuals with Full-Time Equivalent Availability (4–5 full working days per week).*Their privacy policy applies and can be viewed on their website.
Locations
Night Retail Assistant (Flexible Full Time) in Kent, Maidstone employer: Blackwater Recruitment Ltd
Our client is an excellent employer, offering a dynamic work environment in Guildford where you can develop your sales and customer service skills with full training provided. With a strong focus on employee growth and a supportive team culture, you'll have the opportunity to earn competitive financial rewards while engaging with customers face-to-face. This role is perfect for enthusiastic individuals looking to make a meaningful impact in a thriving non-profit sector.
Contact Details:
Blackwater Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Retail Assistant (Flexible Full Time) in Kent, Maidstone
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Blackwater Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Blackwater Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Night Retail Assistant (Flexible Full Time) in Kent, Maidstone
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Blackwater Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Blackwater Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Blackwater Recruitment Ltd!
How to prepare for a job interview at Blackwater Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
