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- Tasks: Manage client relationships and lead strategic fundraising campaigns for charities.
- Company: A trusted field marketing and fundraising organisation with 27 years of experience.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Make a real difference by helping charities raise funds for good causes.
- Qualifications: Experience in account management or CRM roles is essential.
- Other info: Join a supportive team with a great company culture and exciting career progression.
The predicted salary is between 35000 - 40000 £ per year.
Hours: 9:00 to 5:30pm (some flexibility required, due to occasional weekend meetings)
Salary: £35-40K DOE
Location: London N19 3JD (hybrid/work from home will be available after initial period)
Our client is a large field marketing and fundraising organisation with associated Sales offices based all over the UK. They are one of the most trusted partners in the outsourced field sales and marketing industry, they have been running for the past 27 years and are continuing to grow the industry and provide exceptional service to their clients.
As a Client Relationship Manager, you will be the bridge between their charity partners and the suppliers, ensuring every campaign is strategic, compliant, and high-performing.
Key Responsibilities:- Develop and manage strong key stakeholder relationships
- Provide strategic planning and effective leadership for campaign setup
- Day to day management of accounts, being the main point of contact for clients and suppliers
- Work closely with operational team to help deliver campaigns that meet client needs
- Product development / innovation
- Develop client campaign materials and training for each fundraising campaign in line with all legal and regulatory requirements
- Manage forecasts, ensuring they are deliverable
- Liaise with all internal departments and suppliers to meet or exceed all campaign deliverables
- Develop reporting suite in line with business requirements
- Conduct quarterly review meetings with clients and senior management team
- Experience in similar type of Account Management or CRM role is required
- Proven experience of contract negotiation and management of a portfolio of multiple accounts
- Excellent organisational skills with experience in developing business cases, financial modelling and project implementation
- Excellent communication skills including proven experience of presenting/training
- Ability to work to tight deadlines and work both independently and in a team
- Experience within the Charitable fundraising sector would be advantageous but not essential.
- Working with charities and non-profits to help provide them more donors and raise money for good causes
- Initial training and onboarding to help you get started and understand their business and your role
- Company events
- Well reviewed online by staff, clients and suppliers
- Excellent company culture offering great opportunities for progression and taking on extra responsibilities
- Hybrid/work from home opportunity (after initial period)
If you are interested or want to know more, please apply to this advert with your most up to date CV, outlining your account management or CRM experience and if you are successful a recruiter will be in contact to speak with you further about the role and your suitability.
Client Relationship Manager employer: Blackwater Recruitment Ltd
Contact Detail:
Blackwater Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their campaigns, and think about how your experience aligns with their needs. Practise answering common questions and be ready to showcase your skills in account management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management or CRM roles. We want to see how your skills align with the responsibilities of a Client Relationship Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with charities and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: As a Client Relationship Manager, communication is key. In your application, highlight any experiences where you’ve successfully presented ideas or trained others. We want to see that you can connect with clients and suppliers effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the attention you deserve. Plus, it’s super easy!
How to prepare for a job interview at Blackwater Recruitment Ltd
✨Know Your Client Relationships
Before the interview, research the company’s charity partners and their campaigns. Understanding their mission and how they engage with clients will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple accounts or projects in the past. Be ready to discuss specific strategies you used to keep everything on track, as this role requires excellent organisational skills.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves presenting and training, consider preparing a brief presentation on a relevant topic to showcase your communication skills during the interview.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, such as managing client expectations or resolving conflicts. Think through potential scenarios in advance and prepare your responses to demonstrate your problem-solving abilities.
