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- Tasks: Lead and deliver top-notch desktop support for executives across London and EMEA.
- Company: Join Blackstone, the world's largest alternative asset manager, making a global impact.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to mentor a team and drive continuous improvement in support operations.
- Why this job: Be part of a high-expectation team, providing white-glove tech support to senior leaders.
- Qualifications: Strong technical skills and leadership experience in a fast-paced environment.
The predicted salary is between 60000 - 80000 £ per year.
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems.
Blackstone is seeking an Assistant Vice President to lead Desktop and Executive Support across London and the broader EMEA region, as part of the wider EMEA Technology Support organisation. This role combines hands-on technical support with leadership of a small team delivering desktop and executive support services. You will be responsible for ensuring a high-quality, white-glove technology experience for our user base, while driving consistency, accountability, and continuous improvement across support operations. The position requires strong ownership, visibility, and the ability to operate effectively in a fast-paced, high-expectation environment.
Responsibilities:
- Lead Desktop and Executive Support across London and EMEA, ensuring consistent, high-quality service delivery
- Provide hands-on technical support across hardware, software, and end-user technologies
- Deliver a white-glove support experience for senior stakeholders, including executive-level users
- Lead, mentor, and develop a small team, driving accountability and performance
- Own and drive resolution of complex technical issues, partnering with Infrastructure, Engineering, and Application teams where required
Blackstone Technology and Innovations, Executive Desktop Support, AVP | London, UK employer: Blackstone
Contact Detail:
Blackstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blackstone Technology and Innovations, Executive Desktop Support, AVP | London, UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blackstone on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to desktop support and leadership. We recommend role-playing with a friend to get comfortable with your answers and showcase your expertise.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled complex technical issues in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team.
We think you need these skills to ace Blackstone Technology and Innovations, Executive Desktop Support, AVP | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role at Blackstone. Highlight your experience in desktop support and any leadership roles you've had. We want to see how your skills align with the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Vice President role. Share specific examples of how you've delivered high-quality support and led teams in the past.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills. Mention any relevant hardware and software expertise, as well as your experience with executive-level support. We love seeing candidates who can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Blackstone team!
How to prepare for a job interview at Blackstone
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to desktop support. Familiarise yourself with common hardware and software issues, as well as the latest technologies that Blackstone might be using. Being able to discuss specific tools or systems confidently will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves leading a small team, be prepared to share examples of how you've successfully managed or mentored others in the past. Highlight your ability to drive performance and accountability within a team, as well as any strategies you've used to foster a positive work environment.
✨Emphasise White-Glove Service
Blackstone is looking for someone who can deliver a high-quality, white-glove support experience. Think about times when you've gone above and beyond for a client or user. Be ready to discuss how you ensure exceptional service, especially for senior stakeholders, and how you handle challenging situations with grace.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when resolving complex technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating how you approach challenges and collaborate with other teams.