At a Glance
- Tasks: Help customers find the perfect eyewear and ensure a smooth shopping experience.
- Company: Join a small, growing team in the vibrant City of Westminster.
- Benefits: Enjoy free eyewear, discounts, 28 days holiday, and a collaborative work environment.
- Why this job: Be part of a friendly team that values sustainability and customer service.
- Qualifications: 1 year of optical sales experience, strong communication skills, and tech-savvy.
- Other info: Weekend availability is essential; embrace a hands-on role in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a friendly, organised Optical & Sales Administrator to join a small, growing team in the City of Westminster. This is a hands-on role where you'll support both retail and online operations, helping customers find the right eyewear and ensuring a smooth, professional experience from start to finish.
Key Responsibilities
- Deliver exceptional customer service in-store and online
- Guide customers through frame and lens selection
- Accurately take optical measurements
- Respond to enquiries via email and phone
- Maintain customer records and support outreach efforts
- Oversee store presentation, stock levels, and admin
- Support store opening/closing and weekend shifts
What We’re Looking For
- At least 1 year of experience in optical sales or dispensing
- Strong communication and customer service skills
- Detail-oriented, organised, and target-driven
- Comfortable with tech tools and multitasking
- Interest in sustainability and circular design
- Able to work Saturdays or Sundays (essential)
What You’ll Get
- Free eyewear and friends/family discounts
- Central London location
- 28 days holiday (incl. bank holidays)
- Team days and a collaborative work environment
Sales Advisor employer: BlackSquare - Recruitment Specialists
Contact Detail:
BlackSquare - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about current styles and sustainable practices can help you stand out during conversations with the hiring team.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you refine your ability to guide them through product selection and improve your communication skills.
✨Tip Number 3
Prepare to discuss your previous experience in optical sales or dispensing. Think of specific examples where you provided exceptional service or solved a customer's problem, as this will demonstrate your capability for the role.
✨Tip Number 4
Show your enthusiasm for the brand and its values during the interview. Research StudySmarter and the company’s commitment to sustainability, and be ready to share how your personal values align with theirs.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical sales or dispensing. Emphasise your customer service skills and any specific achievements that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and sustainability. Mention your experience with customer interactions and how you can contribute to the team’s success in both retail and online operations.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, attention to detail, and ability to multitask. Provide examples of how you've successfully managed similar responsibilities in previous roles.
Show Enthusiasm for the Role: Express your genuine interest in the position and the company. Mention why you are excited about the opportunity to work in a collaborative environment and how you align with their values, especially regarding sustainability.
How to prepare for a job interview at BlackSquare - Recruitment Specialists
✨Showcase Your Customer Service Skills
Since the role requires exceptional customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Your Knowledge of Eyewear
Familiarise yourself with different types of eyewear, lenses, and optical measurements. Being able to discuss these topics confidently will show that you're genuinely interested in the field and can guide customers effectively.
✨Emphasise Your Organisational Skills
This role involves multitasking and maintaining records, so be ready to discuss how you stay organised in a busy environment. Share any tools or methods you use to keep track of tasks and ensure everything runs smoothly.
✨Express Your Interest in Sustainability
Given the company's focus on sustainability and circular design, it’s important to convey your interest in these areas. Discuss any relevant experiences or knowledge you have about sustainable practices in retail or product design.