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For Companies At a Glance
- Tasks: Help customers find the perfect eyewear and ensure a smooth shopping experience.
- Company: Join a small, growing team in the vibrant City of Westminster.
- Benefits: Enjoy free eyewear, discounts, 28 days holiday, and a collaborative work environment.
- Why this job: Be part of a friendly team that values sustainability and customer satisfaction.
- Qualifications: 1 year of experience in optical sales, strong communication skills, and tech-savvy.
- Other info: Must be available for weekend shifts; ideal for those passionate about eyewear.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for a friendly, organised Optical & Sales Administrator to join a small, growing team in the City of Westminster. This is a hands-on role where you will support both retail and online operations, helping customers find the right eyewear and ensuring a smooth, professional experience from start to finish.
Key Responsibilities
- Deliver exceptional customer service in-store and online
- Guide customers through frame and lens selection
- Accurately take optical measurements
- Respond to enquiries via email and phone
- Maintain customer records and support outreach efforts
- Oversee store presentation, stock levels, and admin
- Support store opening/closing and weekend shifts
What We’re Looking For
- At least 1 year of experience in optical sales or dispensing
- Strong communication and customer service skills
- Detail-oriented, organised, and target-driven
- Comfortable with tech tools and multitasking
- Interest in sustainability and circular design
- Able to work Saturdays or Sundays (essential)
What You’ll Get
- Free eyewear and friends/family discounts
- Central London location
- 28 days holiday (incl. bank holidays)
- Team days and a collaborative work environment
Holiday Advisor (Sales Advisor) (Permanent) employer: BlackSquare - Recruitment Specialists
Contact Detail:
BlackSquare - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Advisor (Sales Advisor) (Permanent)
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about current styles and sustainable practices will not only impress your potential employers but also help you connect better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you become more comfortable guiding customers through their choices and responding to their queries effectively.
✨Tip Number 3
Make sure to highlight any experience you have with tech tools, especially those related to sales or customer management. Being tech-savvy is crucial for this role, so be prepared to discuss how you've used technology to enhance customer experiences.
✨Tip Number 4
Show your enthusiasm for sustainability and circular design during your interactions. Employers appreciate candidates who share their values, so be ready to discuss how you can contribute to these initiatives in the workplace.
We think you need these skills to ace Holiday Advisor (Sales Advisor) (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical sales or dispensing. Emphasise your customer service skills and any specific achievements that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and sustainability. Mention your experience with customer interactions and how you can contribute to the team’s success in both retail and online operations.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, attention to detail, and ability to multitask. Provide examples of how you've successfully managed similar responsibilities in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a growing team and your commitment to providing excellent customer service. Mention your willingness to work weekends and your interest in sustainability to align with the company's values.
How to prepare for a job interview at BlackSquare - Recruitment Specialists
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle enquiries and resolve issues effectively.
✨Demonstrate Your Knowledge of Eyewear
Familiarise yourself with different types of frames and lenses. Being able to discuss current trends or sustainable options can set you apart. Show that you're not just interested in the job, but also in the products you'll be selling.
✨Prepare for Technical Questions
As the role requires comfort with tech tools, expect questions about your experience with optical measurement tools or any software used in retail. Brush up on relevant technologies to demonstrate your capability.
✨Exhibit Your Organisational Skills
The job requires being detail-oriented and organised. Be ready to discuss how you manage your time and tasks, especially in a busy retail environment. Share strategies you've used to maintain stock levels and store presentation.
