At a Glance
- Tasks: Lead the team, ensure excellent customer service, and maintain store presentation.
- Company: Join JD Sports, a vibrant and inclusive retail environment.
- Benefits: Enjoy staff discounts, gym membership discounts, and personal development opportunities.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Be a key player in a fast-paced store and make a real impact.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
The predicted salary is between 26500 - 27500 £ per year.
As a Supervisor at JD Sports, you will support the smooth running of the shop floor and deliver the high service standards our customers expect. You will lead by example, guide colleagues during each shift, and help maintain strong customer service, presentation, and store performance. You will also support daily operational tasks as directed by Store Management.
Hourly Rate: £12.81
Key Responsibilities:
- Deliver excellent JD service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
- Support sales performance by monitoring service levels, using in‑store devices to offer the full product range, and assisting with effective product placement.
- Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with JD’s brand expectations.
- Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.
Skills & Experience Required:
- Previous supervisory or team‑leader experience in fast‑paced retail or customer‑facing environments.
- Strong communication skills with the confidence to guide and support colleagues on the shop floor.
- Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
- Passion for retail, strong product and trend awareness, and the ability to promote JD Group values.
Desirable Attributes:
- Energetic, hands‑on leader who thrives in a busy, fast‑moving store environment.
- Confident problem‑solver with strong customer‑resolution skills.
- Interest in visual merchandising and product presentation.
- Team‑focused mindset with a positive, supportive approach.
What We Offer:
- Equal opportunity employer committed to a diverse and inclusive workplace.
- Incremental Holiday Allowance.
- Staff discount on qualifying purchases across Group retail stores and online.
- Exclusive colleague bike discount scheme.
- Gym membership discount.
- Personal development opportunities and access to apprenticeships and accredited qualifications.
Supervisor in Harrogate employer: Blacks Outdoor Retail Limited
At JD Sports, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and inclusion. As a Supervisor, you will not only lead a dynamic team in a fast-paced retail environment but also benefit from personal development opportunities, generous staff discounts, and a supportive atmosphere that encourages growth and collaboration. Join us to be part of a company that champions excellence in customer service while providing unique perks like gym membership discounts and a bike discount scheme.
Contact Details:
Blacks Outdoor Retail Limited Recruitment Team
