Store Colleague - Part Time in Harrogate

We are Blacks and have been since 1863.

We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration.

Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them.

From our nautical based beginnings, we’ve grown to be one of the most recognisable names on the high streets in the UK.

We’ve evolved to a point where our extensive range is available online, meaning we can equip like minded enthusiasts with the best clothing, footwear and equipment across the world.

Role Overview

At Blacks, we don’t just sell outdoor gear — we help people get outside and explore with confidence.

As a Store Colleague, you’ll play an important role in delivering a great in-store experience every day, helping customers feel welcome, supported, and ready for their next adventure.

You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards.

With a positive attitude, strong teamwork, and a passion for the outdoors, you’ll help keep the store running smoothly and reflect the high standards we’re known for.

Key Responsibilities

• Welcome customers with confidence and enthusiasm, offering friendly support and helping them find the right products for their needs.
• Use in-store systems to check stock, share product options, and support the full customer journey.
• Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with Blacks standards.
• Support day‑to‑day store tasks, including till duties, restocking, and following all safety and store guidelines.

Skills & Experience Required

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and develop product knowledge in a supportive store environment.
• Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.

Desirable Attributes

• A genuine passion for the outdoors and Blacks product range.
• Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
• Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
• Self‑motivated, with a desire to learn, improve, and progress within the business.

What We Offer

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.

We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully.

As part of our successful and continually evolving company, you’ll be encouraged to embrace our core priorities: putting people first, staying connected to our customers, and delivering operational excellence.

We are always exploring new opportunities for growth and welcome individuals who are passionate about making a positive impact every day.

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications
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