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For Companies At a Glance
- Tasks: Assist passengers with boarding and alighting, ensuring safe transport.
- Company: Join Blackpool Council, dedicated to community welfare.
- Benefits: Earn £25,583 per year with flexible casual hours.
- Why this job: Make a difference in the lives of those with special needs.
- Qualifications: Excellent communication skills and a caring attitude required.
- Other info: Opportunities for training and progression within the council.
Overview
- Contract: Casual
- Hours: Casual
- Salary: NJC Grade C Fixed SCP 5 £25,583 (£13.26 per Hour)
- Closing Date: 3rd October 2025 at 23:59
Role
Casual Passenger Assistant required for home to day care establishment/school/college transport. You will accompany drivers in vehicles with passengers attending home to day care establishment/school/college, some of whom may have special educational, complex health needs or mobility problems and may be transported in wheelchairs. You will be responsible for the boarding and alighting of passengers, the securement of wheelchairs ensuring the correct restraint is used, and that all passengers are transported legally and safely. You will work as part of a team with the Driver, and you will require excellent communication skills for dealing with face to face service users/parents/carers as well as professionals.
Responsibilities
- Assist with the boarding and alighting of passengers.
- Ensure wheelchairs are securely restrained and passengers are transported legally and safely.
- Work as part of a team with the Driver.
- Demonstrate excellent communication skills with service users, parents, carers and professionals.
Training and progression
- Successful candidates will be required to complete the Passenger Assistant Training course.
- Complete a period of job shadowing.
Employment structure
Permanent positions are recruited initially from those who are casual. In general the hours are over a split shift with an outgoing journey in the mornings and a return journey in the afternoons.
Informal discussion
For an informal discussion please contact Zoe Roney or Claire Kelly 01253 476174.
Additional information
We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.
This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are ‘protected’ and do not need to be disclosed. Guidance on the filtering of offences can be found at New filtering rules for DBS certificates (from 28 November 2020 onwards) – GOV.UK.
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Passenger Assistant (Casual) NEW Blackpool Council Posted today Blackpool and Fylde £25,583 Cas[...] employer: Blackpool
Contact Detail:
Blackpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual) NEW Blackpool Council Posted today Blackpool and Fylde £25,583 Cas[...]
✨Tip Number 1
Get to know the role! Familiarise yourself with what a Passenger Assistant does. Understanding the responsibilities and challenges will help you shine during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Reach out to current or former Passenger Assistants on LinkedIn or local community groups. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with service users, parents, and professionals, role-play common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Passenger Assistant (Casual) NEW Blackpool Council Posted today Blackpool and Fylde £25,583 Cas[...]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Passenger Assistant. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves interacting with passengers, parents, and professionals, it’s crucial to demonstrate your excellent communication skills in your application. Use examples that show how you’ve effectively communicated in past roles or situations.
Highlight Teamwork Experience: Working as part of a team is key for this position. We recommend including examples of how you’ve successfully collaborated with others in previous jobs or projects. This will help us see that you’re a great fit for our team dynamic!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Blackpool
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the tasks like assisting with boarding and alighting passengers, securing wheelchairs, and working as part of a team with the driver. This knowledge will help you answer questions confidently.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, think of examples where you've effectively communicated with service users, parents, or professionals. Be ready to discuss how you handle difficult situations or misunderstandings.
✨Demonstrate Teamwork
This job requires working closely with drivers and other staff. Prepare to share experiences that highlight your ability to work as part of a team. Think about times when you collaborated successfully to achieve a common goal.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice responses to situations you might face, such as dealing with a passenger who has special needs or ensuring safety during transport. This will show your problem-solving skills and readiness for the role.
