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- Tasks: Coordinate repairs and maintenance to ensure properties are safe and well-maintained.
- Company: Join My Blackpool Home, a leader in property management and lettings.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while developing your career in housing services.
- Qualifications: Strong communication skills, attention to detail, and a friendly approach.
- Other info: Dynamic role with a focus on health and safety standards.
The predicted salary is between 24600 - 27400 £ per year.
Contract Type: Permanent
Contract Hours: 37 Hours per week
Contract Salary: NJC Grade ESCP 12 – 17 £28,598 - £31,022
About Us
My Blackpool Home (MBH) is the customer-facing arm of Blackpool Housing Company, delivering high-quality lettings and property management services within the private rented sector. Our team supports Blackpool Housing Company in achieving its vision to be the landlord of choice in Blackpool – “Improving Lives, Homes and Neighbourhoods.”
The Role
We are seeking a proactive and customer-focused individual to join our Housing Services team. The post holder will play a key role in supporting the Housing Services Team Leader to deliver all housing management functions, with a particular focus on coordinating repairs and maintenance activity. Your priority will be ensuring properties remain safe, compliant, and well-maintained, with consideration for emerging legislation such as Awaab’s Law. You will help us provide an efficient, responsive, and high-quality service that meets the needs of our residents and upholds our commitment to health and safety standards.
Key Responsibilities
- Coordinate and monitor repairs and maintenance requests to deliver timely and effective solutions
- Ensure properties meet compliance requirements
- Liaise with contractors and residents to maintain excellent communication and service standards
- Support the Housing Services Team Leader in delivering housing management functions
What We’re Looking For
The successful candidate will demonstrate:
- Friendly, polite, and approachable manner
- Excellent communication and customer service skills
- Strong attention to detail and organisational ability
- Enthusiasm for the role and a drive to succeed
- Ability to work well under pressure and manage own workload
- Good IT skills
- Ability to work independently and as part of a team
For an informal discussion about the role, please contact Helen Binks or Paul Thomson on 01253 477222.
Closing Date: Midday Friday 5th December
Interview Date: Tuesday 16th December
Housing Services Officer NEW Blackpool Housing Company Posted yesterday Blackpool and Fylde £28[...] employer: Blackpool
Contact Detail:
Blackpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Officer NEW Blackpool Housing Company Posted yesterday Blackpool and Fylde £28[...]
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to improve lives and homes in Blackpool, and think about how your skills align with that vision. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice your communication skills! Since the role requires excellent customer service, consider role-playing common scenarios you might face as a Housing Services Officer. This will help you feel more confident and articulate during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at My Blackpool Home.
We think you need these skills to ace Housing Services Officer NEW Blackpool Housing Company Posted yesterday Blackpool and Fylde £28[...]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Services Officer. We want to see how you can contribute to our mission of improving lives, homes, and neighbourhoods.
Show Off Your Communication Skills: Since excellent communication is key in this role, don’t shy away from showcasing your customer service experience. We love seeing examples of how you've effectively liaised with others in past roles.
Be Detail-Oriented: Attention to detail is crucial for ensuring properties are compliant and well-maintained. Use your application to demonstrate your organisational skills and any relevant experiences that show you can manage tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Blackpool
✨Know Your Stuff
Make sure you understand the key responsibilities of the Housing Services Officer role. Familiarise yourself with Awaab’s Law and other relevant legislation, as this will show your commitment to compliance and safety standards.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively liaised with clients or contractors in the past. Think about times when you maintained high service standards and how you resolved any issues.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific strategies or tools you use to stay organised, especially when coordinating repairs and maintenance requests.
✨Bring Enthusiasm
Let your passion for housing services shine through during the interview. Talk about why you’re excited about the role and how you can contribute to improving lives, homes, and neighbourhoods in Blackpool.
