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- Tasks: Coordinate repairs and maintenance to ensure safe and compliant housing for residents.
- Company: Join My Blackpool Home, a leader in property management and lettings.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by improving homes and communities.
- Qualifications: Strong communication skills, attention to detail, and a friendly attitude.
- Other info: Dynamic role with a focus on customer service and teamwork.
The predicted salary is between 28600 - 31000 £ per year.
Contract Type: Permanent
Contract Hours: 37 Hours per week
Contract Salary: NJC Grade ESCP 12 – 17 £28,598 - £31,022
About Us
My Blackpool Home (MBH) is the customer-facing arm of Blackpool Housing Company, delivering high-quality lettings and property management services within the private rented sector. Our team supports Blackpool Housing Company in achieving its vision to be the landlord of choice in Blackpool – "Improving Lives, Homes and Neighbourhoods."
The Role
We are seeking a proactive and customer-focused individual to join our Housing Services team. The post holder will play a key role in supporting the Housing Services Team Leader to deliver all housing management functions, with a particular focus on coordinating repairs and maintenance activity. Your priority will be ensuring properties remain safe, compliant, and well-maintained, with consideration for emerging legislation such as Awaab's Law. You will help us provide an efficient, responsive, and high-quality service that meets the needs of our residents and upholds our commitment to health and safety standards.
Key Responsibilities
- Coordinate and monitor repairs and maintenance requests to deliver timely and effective solutions
- Ensure properties meet compliance requirements
- Liaise with contractors and residents to maintain excellent communication and service standards
- Support the Housing Services Team Leader in delivering housing management functions
What We're Looking For
The successful candidate will demonstrate:
- Friendly, polite, and approachable manner
- Excellent communication and customer service skills
- Strong attention to detail and organisational ability
- Enthusiasm for the role and a drive to succeed
- Ability to work well under pressure and manage own workload
- Good IT skills
- Ability to work independently and as part of a team
For an informal discussion about the role, please contact Helen Binks or Paul Thomson on 01253 477222.
Closing Date: Midday Friday 5th December
Interview Date: Tuesday 16th December
Housing Services Officer NEW Blackpool Housing Company Posted yesterday Blackpool and Fylde £28[...] in Burnley employer: Blackpool
Contact Detail:
Blackpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Officer NEW Blackpool Housing Company Posted yesterday Blackpool and Fylde £28[...] in Burnley
✨Tip Number 1
Get to know the company! Research Blackpool Housing Company and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Housing Services team. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing management and customer service. Think about examples from your past experiences that demonstrate your skills and how you can contribute to improving lives, homes, and neighbourhoods.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at My Blackpool Home.
We think you need these skills to ace Housing Services Officer NEW Blackpool Housing Company Posted yesterday Blackpool and Fylde £28[...] in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Services Officer. We want to see how you can contribute to our mission of improving lives, homes, and neighbourhoods.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your customer service experience. We love seeing examples of how you've effectively liaised with others in previous roles.
Be Detail-Oriented: Attention to detail is crucial in housing management. When writing your application, make sure to proofread for any errors and ensure that your examples clearly demonstrate your organisational abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blackpool
✨Know Your Stuff
Make sure you understand the role of a Housing Services Officer and the key responsibilities involved. Familiarise yourself with current housing legislation, especially Awaab's Law, as it shows you're proactive and informed.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively liaised with clients or contractors in the past. Think about situations where your friendly and approachable manner made a difference.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific instances where your attention to detail helped you coordinate repairs or maintain compliance standards.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics or the challenges they face in housing management. This not only shows your enthusiasm for the role but also helps you gauge if it's the right fit for you.
