At a Glance
- Tasks: Deliver outstanding guest service and create unforgettable experiences at iconic attractions.
- Company: Join the vibrant team at Blackpool Tourism Limited.
- Benefits: Enjoy employee discounts and flexible working hours.
- Other info: Perfect for students seeking fun, fast-paced work during the summer.
- Why this job: Be part of the magic and excitement, making memories for visitors every day.
- Qualifications: Friendly, outgoing personality with a focus on service and sales.
Join the Magic at Blackpool Tourism Limited – Customer Service & Guest Experience Team Members Wanted!
Location: The Blackpool Tower
Contract and Sandcastle Waterpark
Type: Seasonal, Temporary Contract
Dates: From July to November
Hours: Flexible - average of 5 hours per week over the period of employment, shifts may include early mornings, late nights, weekends, and holidays.
Are you ready to bring world-famous attractions to life? Blackpool Tourism Limited is looking for Team Members to join our vibrant teams at Sandcastle Waterpark and the legendary Blackpool Tower. From helping guests enjoy themselves at the waterpark to guiding them through one of the UK’s most iconic landmarks this is your chance to work somewhere as exciting as it sounds!
What You’ll Be Doing:
No two days are ever the same! Your role will include:
- Delivering warm, friendly welcomes and outstanding guest service.
- Assisting with admissions and ticketing, ensuring smooth entry and great first impressions.
- Providing information and advice on attractions, experiences, and tickets.
- Managing guest flow and queues to keep everything running smoothly.
- Proactively engaging with guests to enhance their visit from arrival to departure.
At Sandcastle:
Retail & Commercial Sales
- Supporting retail outlets by helping guests find the perfect souvenir, gift, or essential item.
- Actively promoting products, offers, and seasonal lines to maximise sales opportunities.
- Demonstrating product knowledge and making confident recommendations.
- Processing transactions accurately and efficiently at the till.
- Maintaining high standards of visual merchandising, stock presentation, and cleanliness.
- Replenishing stock and supporting stock control to ensure shelves are well presented and inviting.
- Contributing to a positive, sales-focused environment that enhances the guest experience.
Food & Beverage (F&B)
- Serving drinks and light refreshments with a friendly, professional approach across outlets including Waterfalls Café and Waters Edge Kitchen.
- Maintaining clean, safe, and well-stocked food and beverage areas.
- Assisting with food service during busy periods and special events.
- Ensuring all F&B areas meet hygiene, safety, and presentation standards.
At The Blackpool Tower:
- Assisting guests at various attractions including The Blackpool tower experience, Tower Circus, and Tower Ballroom.
- Offering tips, directions, and stories that enhance the experience.
- Supporting event flow and guest movement throughout this multi-attraction venue.
Food & Beverage (F&B) at The Blackpool Tower:
- Serving drinks and light refreshments with a friendly and professional attitude in various bars and event spaces, including the Tower Ballroom and Dungeon Bar.
- Maintaining clean and well-stocked bars, ensuring all F&B areas meet the highest standards of presentation and cleanliness.
- Assisting with food service during events, helping guests enjoy their experience to the fullest.
What We’re Looking For:
- A naturally friendly, outgoing, and approachable personality.
- Confidence engaging with guests of all ages.
- Ability to work well in busy, fast-paced environments with a positive attitude.
- A strong focus on sales, service, and safety.
- Previous experience in retail, hospitality, or tourism is a plus but a great attitude is even better!
- Flexible availability including weekends, school holidays, and bank holidays.
Why Join Us?
Working for Blackpool Tourism Limited means being part of a team that brings joy, excitement, and unforgettable memories to thousands of visitors every day. It’s fun, it’s fast-paced, and it’s full of opportunities to shine whether you're helping guests make a splash on thrilling water slides, serving refreshing drinks poolside, or watching a family light up as they reach the top of the Tower.
Ready to be part of the magic? Apply today and let your next adventure begin with Blackpool Tourism Limited!
Job Type: Fixed term contract
Additional pay:
- Benefits: Employee discount
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location: In person
Job Types: Part-time, Temporary
Contract length: 4 months
Team Member in Blackpool employer: Blackpool Tourism Ltd
At Blackpool Tourism Limited, we pride ourselves on creating a vibrant and inclusive work environment where every Team Member plays a vital role in delivering unforgettable experiences to our guests. With flexible hours, employee discounts, and opportunities for personal growth, you’ll be part of a dynamic team that thrives on excitement and camaraderie, all while working at some of the UK's most iconic attractions. Join us this season and discover the joy of making magic happen for visitors from around the world!
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Blackpool
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Blackpool Tourism Limited. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right into their vibrant team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you’d handle guest complaints or promote products. The more comfortable you are, the better you'll shine when it’s your turn in the hot seat!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A friendly smile and a professional appearance can go a long way in making a great first impression on the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member in Blackpool
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable side. Remember, we’re all about bringing joy to our guests!
Tailor Your Application:Make sure to tailor your application to the role. Highlight any experience you have in customer service, retail, or hospitality, and connect it back to how it can enhance the guest experience at Blackpool Tourism Limited. We love seeing how you can fit into our vibrant team!
Show Your Enthusiasm:Let us know why you’re excited about joining our team! Whether it’s the thrill of working at iconic attractions or the chance to create unforgettable memories for guests, your enthusiasm will definitely stand out in your application.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and what we’re looking for right there!
How to prepare for a job interview at Blackpool Tourism Ltd
✨Know the Attractions
Familiarise yourself with Blackpool Tourism Limited's key attractions, like The Blackpool Tower and Sandcastle Waterpark. Being able to chat about what makes these places special will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role is all about guest experience, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to make someone's day better.
✨Flexibility is Key
Highlight your availability and willingness to work flexible hours, including weekends and holidays. This shows that you're committed and ready to jump in whenever needed, which is crucial for a seasonal role.
✨Dress for Success
Even though it’s a fun environment, make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the opportunity, setting a positive tone right from the start.
