Blackpool Housing Company
Contract Type: Full Time
Contract Hours: 37 Hours per week
Contract Salary: NJC Grade E (£29,542 - £32,046)
About Us
My Blackpool Home (MBH) is the customer-facing arm of Blackpool Housing Company, delivering high-quality lettings and property management services across the private rented and social housing sectors. Our team plays a key role in supporting Blackpool Housing Company's vision of being the landlord of choice in Blackpool, improving lives, homes and neighbourhoods.
The Role
We are looking for a proactive, organised and customer-focused individual to join our Housing Services team.
Reporting to the Housing Services Team Leader, you will support the delivery of a comprehensive housing management service across our private rented and social housing portfolios.
You will be involved in all aspects of lettings and tenancy management, helping to ensure excellent customer service and compliance with landlord responsibilities and relevant legislation.
Key Responsibilities
- Managing enquiries relating to rents, benefits and tenancy matters
- Coordinating property repairs and maintenance requests
- Arranging and conducting property viewings
- Processing applications and undertaking referencing checks
- Supporting new tenancies and tenancy sustainment
- Ensuring services are delivered in line with organisational policies and relevant legislation, including emerging requirements under the Renters' Rights legislation
What We’re Looking For
- A friendly, professional and approachable manner
- Excellent communication and customer service skills
- Strong organisational skills with excellent attention to detail
- Enthusiasm, initiative and a positive attitude
- The ability to work effectively under pressure and manage a varied workload
- Good IT skills and confidence using a range of systems
- The ability to work independently and as part of a team
Why Join Us?
This is an exciting opportunity to make a positive difference to people's lives while developing a rewarding career in housing. You'll be part of a supportive team committed to delivering excellent homes and services to our customers.
For an informal discussion about the role, please contact Sophie Evans on 01253 477222
Closing Date: Monday 23rd November at Midday
Interview Dates: Friday 4th December
Housing Services Officer NEW Blackpool Housing Company Posted today Blackpool and Fylde ££29,542 Expires on 23/11/2026 employer: Blackpool Skip Hire Ltd.
Blackpool Council is an excellent employer, offering a supportive work culture that prioritises the development of its employees within the vital field of children's services. With a strong focus on professional growth and collaboration, you will have the opportunity to lead transformative initiatives in SEND operations while making a meaningful impact in the community. The council's commitment to inclusivity and innovation ensures that you will be part of a forward-thinking team dedicated to improving outcomes for children and families in Blackpool.
